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Musculoskeletal Care

To improve quality, access and appropriateness of care for people with musculoskeletal (MSK) conditions, the MSK Central Intake, Assessment and Management is available. 

This model of care offers a centralized referral system for hip and knee arthroplasty and low back pain patients.

  • Timely access to care
  • Comprehensive assessments
  • Individualized education and treatment advice
  • Self-management support
  • Reassessments as needed 

Information for Primary Care Physicians

1. Rapid Access Clinics (RAC) for Hip and Knee

All Primary Care Physicians are required to fax referrals for primary hip and knee joint arthroplasty to a centralized fax number: 855-346-9138.

  1. Read the Hip & Knee - Rapid Access Clinic - Fact Sheet
  2. Complete a referral form for Orthopaedic Consultation - Hip & Knee Arthritis Management  
  3. Please call 905-472-7373 ext 6281 or email centralintake@msh.on.ca for more information

The following diagram illustrates the pathway for patients referred to a RAC-Hip & Knee:



2. Rapid Access Clinics for Low Back Pain (RAC-LBP)

To refer patients to RAC-LBP, you must be a Primary Care Provider (Family Medicine Physician, Sports Medicine Physician or Nurse Practitioner in a family practice).  

Before completing your first referral, please complete an quick online onboarding and registration module. The module was created to familiarize providers with the RAC-LBP (formerly ISAEC) model of care and the referral process. It includes information about red and yellow flags as well as low back assessment. This module takes only a few minutes to complete.

  1. Read the Low Back Pain - Rapid Access Clinic - Fact Sheet
  2. Complete the online registration and training enrollment request 
  3. Complete a Referral Form for RAC-LBP 
  4. Please call 905-472-7373 ext 6281 or email centralintake@msh.on.ca for more information

The following diagram illustrates the pathway for patients referred to a RAC-LBP: