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Central CCAC


Home care was established in Ontario in 1970 and is a fast-growing part of the formal health-care system. Since its beginnings, Ontario's home care system has gone through many changes; evolving and growing to become the comprehensive system that it is today.


In 1996, the Ministry of Health and Long-Term Care established CCACs to provide a first point of contact for public access to government-funded home care, community services and long-term care homes. At that time, 43 CCACs were established in communities across the province.


In 2007, these 43 offices were aligned with the 14 LHINs (Local Health Integration Networks). There are now 14 CCACs operating in every community across Ontario. A single CCAC can have a head office with multiple branch offices as well as a presence in hospitals and other health-care settings.


About Central CCAC

Stretching from the northern parts of the city of Toronto to the south end of Lake Simcoe, and from the Hockley Valley in the west to the east side of Markham, the Central CCAC region is one of the most populous and diverse regions in the province. Half of the people who live here are new Canadians, and many are visible minorities. They speak Cantonese, Russian, Punjabi, Italian, English, or one of a dozen other languages, and they look to Central CCAC when they need health care services delivered at home and in their communities.

Our goal is to deliver that care to all who need it in our diverse communities -- the right care, when and where our patients need it most. We served over 70,000 patients last year, and delivered almost three million hours of personal support to help frail seniors and others with complex health issues. We provided almost 600,000 in-home nursing visits.

The population of our region is growing fast. At 1.8-million residents now, our population is expected to increase by 20 per cent over the next ten years, considerably more than the provincial average of 14 per cent, making us one of the fastest-growing CCAC regions. The number of seniors in the Central CCAC region is growing, too, and is predicted to increase by 57 per cent over the next ten years, bringing the number of seniors we serve to 375,000.

Our diverse region is getting even more diverse. Communities in Etobicoke, North York, Markham, Woodbridge and throughout our catchment area attract new Canadians, with newcomers from China, India, Philippines, Iran, Pakistan and Sri Lanka leading the way. It's expected that by 2022 half of all the people living in our region will be visible minorities.

The Central CCAC is funded by the Ministry of Health and Long-Term Care through the Central Local Health Integration Network (LHIN). Central CCAC is fully accredited by Accreditation Canada, and serves residents of York Region, South Simcoe and parts of the Toronto communities of Etobicoke and York.