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Central CCAC and Partners Receive 2016 Central LHIN Chairman’s Award

Central CCAC and Partners Receive 2016 Central LHIN Chairman's Award for Innovation through Collaboration

​The Central Community Care Access Centre (CCAC) is honoured to be part of two exceptional teams recognized with a 2016 Chairman's Award for Innovation through Collaboration from the Central Local Health Integration Network (LHIN); the Palliative Crisis Line project team and the Ontario Telemedicine initiative.

This annual award recognizes teams for their contributions to projects that improve the health care system and enhance patient experience through innovation and collaboration.

In September 2015 the Central CCAC, in collaboration with Southlake Regional Health Centre, Sykes Assistance Services Corporation and the Central LHIN, launched a 24/7 Palliative Care Crisis Line. This innovative service provides palliative patients and families with round-the-clock support, connecting them directly to a registered nurse for urgent issues particularly relating to pain and symptom management and medical equipment.

The Ontario Telemedicine team, comprised of the Central CCAC, the Ontario Telemedicine Network, Mackenzie Health, Markham Stouffville Hospital, LOFT Community Services, Simcoe Manor Long-Term Care Home and the Central LHIN, was recognized for their work in support of the regional Telemedicine strategy.

Telemedicine, which connects patients in long-term care homes and in rural communities to their doctors through video conferencing, was expanded to the majority of long-term care homes in the Central LHIN as a result of the team's efforts. Telehomecare, which provides patients who have chronic obstructive pulmonary disease or congestive heart failure with health coaching and regular monitoring of vital signs in their own home through easy-to-use electronic equipment placed in their homes, was also expanded to several of the region's Health Links and implemented at LOFT Bradford House.

Read the Central LHIN's Innovation through Collaboration Awards announcement to learn more.