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Expansion of innovative Telehomecare program

Expansion of innovative Telehomecare program benefits seniors with mental health and addictions issues

The Central Community Care Access Centre (CCAC), in partnership with the Central Local Health Integration Network (LHIN), LOFT and the Ontario Telemedicine Network (OTN) was recognized with a Poster of Distinction award at Health Quality Ontario's Health Quality Transformation conference in October 2016 for its innovative Telehomecare program to help seniors with mental health and addictions issues better manage their chronic illness.

Recognizing an opportunity to improve the health of residents at LOFT Bradford House, an assisted living setting for seniors with mental health and addictions issues, the partners introduced an adapted version of Telehomecare at the home. Aiming to reduce hospital visits and better meet the needs of these seniors, weekly group health coaching through interactive videoconferencing was introduced for residents and their personal support workers. (Telehomecare nurses usually provide health coaching through one-on-one phone calls). 

Telehomecare is a free, self-monitoring and teaching of self-management program for patients with congestive heart failure (CHF) or chronic obstructive pulmonary disorder (COPD). It uses simple, home-based technology to educate and support patients to become active participants in management their chronic illness.

The Telehomecare model piloted at Bradford House is now being expanded to two more LOFT supportive housing locations in the Central region and has already been successfully implemented in a couple of other LHINs.

Telehomecare is available to any adult living in the community with a diagnosis of CHF or COPD.  Call 1-888-232-2882 for more information or to enroll yourself or your patient.