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Holiday Hours for Health Services

People in the Central LHIN have a new online resource to help them easily identify their best option for non-urgent medical attention during the holiday season, such as Urgent Care Centres and community clinics. Visit holidayhours.centralhealthline.ca to access the easy-to-use, searchable online directory of in-home and community-based services, managed by the Central Community Care Access Centre (CCAC).

​While emergency departments operate 365 days a year, 24 hours a day, a hospital visit is not always the most appropriate place for treatment if you are sick. For serious injuries and illnesses, the nearest emergency department (ED) is the best choice, but for non-emergent needs such as scrapes, broken bones and colds or flu there are several other options available for treatment.

"Hospitals tend to see more patients over the holiday season and this can result in longer wait times," says Dr. Rakesh Kumar, Emergency Department (ED) Physician Lead for the Central Local Health Integration Network (LHIN). "It's best to avoid the ED completely if you don't require emergency care – and there are many options which provide the care that you need in an alternate setting."

For example, there are four Urgent Care Centres in the Central LHIN that provide treatment – without a referral or appointment – for injuries and illnesses such as infections, earaches, eye injuries, sprains, broken bones, fevers and minor burns.

The non-emergency medical services page is updated regularly so it always reflects the most current information about what is open during this busy time of year.