ImagineNation Outcomes Challenge Momentum Award, 2012 – The award recognizes Central CCAC's innovative efforts in using digital solutions to solve patients' medication-related problems and ultimately improve patient care. Judges lauded Central CCAC's Medication Management Support Services (MMSS) program, which significantly reduces the risk of adverse drug events for vulnerable patients in the community.

OACCAC Awards of Excellence, 2012 -- Fourteen CCACs across Ontario vie annually for six awards from the Ontario Association of Community Care Access Centres. In 2012, Central CCAC won four of these awards.

  • Leadership Award -- Leigh Scott, Vice President, Organizational Health and Performance Improvement

    The Leadership Award recognizes Leigh Scott for her key role in creating a culture of innovation and continuous quality improvement at the Central CCAC. Leigh inspires excellence throughout the CCAC by mentoring others to take initiative, to seek solutions and to collectively improve the work environment. She is a trusted and respected human resources expert and often called upon to give input and guidance on a range of local and provincial initiatives. 
  •  CCAC Staff Team Award – Central CCAC Accreditation Team

    Central CCAC's full accreditation with exemplary standing came about largely thanks to the hard work of its accreditation team. The team used the accreditation process as an opportunity to improve the way things are done and inspired staff throughout the Central CCAC to do the same.


  • Systems Partnership Award – Central CCAC Resource Matching & e-Referral Project Implementation Team

    This award recognizes Central CCAC's team-centred, collaborative approach for its work with the six Central region hospitals, St. John's Rehab and partners across the health care system to streamline patient referrals. Central CCAC's Resource Matching & e-Referral (RM&R) project has helped cut down duplication and improved patient care by streamlining the transition from hospital to community care.
  • Sector Strategy Team Award – The Client Care Model Provincial Client Services & Implementation Steering Committees

    The OACCAC and the 14 CCACs worked together to develop and implement the client care model to enhance quality and safety and support positive client experiences and outcomes. As a member of the client care model provincial client services and implementation steering committees, Central CCAC was recognized for its outstanding leadership in developing and implementing initiatives driven from the sector strategy.

Leading Practices – Central CCAC's Leading Practice achievements underscore its ongoing commitment to finding innovative, evidence-based ways of helping patients, families and caregivers. Leading Practices are programs that Accreditation Canada considers so innovative and successful they should be shared across the health care system. Home First, Balance of Care, and Medication Management Support Services (MMSS) have all been recognized as Leading Practices.