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Family-Managed Home Care

​​Family-Managed Home Care is intended to provide more control over care to eligible patients and families.

Through the program, eligible patients, or their substitute decision-makers, will receive funding that they can use to purchase home care services or employ care providers. Patients or substitute decision-makers are responsible for managing their care providers and reporting to Home and Community Care Support Services Central East.

Patients must first have an assessment to determine their needs, must meet the eligibility requirements for traditional home care and must have a plan of service developed by Home and Community Care Support Services Central East. As well, they must belong to one of the four patient groups included in the program:

  • Children with complex medical needs
  • Adults with acquired brain injuries
  • Eligible home-schooled children
  • Patients in extraordinary circumstances – as assessed by Home and Community Care Support Services Central East

Patients must also meet the general and specific eligibility requirements for the program.

If the patient has a substitute decision-maker, the substitute decision-maker will also be assessed by Home and Community Care Support Services Central East to determine whether they meet the eligibility requirements to take on the required responsibilities under the program, including managing and coordinating the patient’s care and managing and reporting on funding.

For more information, contact Home and Community Care Support Services Central East at 310-2222 (no area code required) or 1-800-263-3877 ​or view our Family Managed Home Care Info sheet for patients and families. Home and Community Care Support Services Central East patients, or their substitute decision-makers, can speak to their Home and Community Care Support Services Central East care coordinator for more information about accessing Family-Managed Home Care.