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Self-Management Program Central East

The Self-Management Program Central East has two components. We offer self-management workshops for people in the community who are struggling to manage a variety of chronic health conditions, and we provide training specifically for Health Care Professionals to help them better support their patients with developing the necessary self-management skills so they may put into practice the recommendations by health care providers.

Workshops for People Living with Chronic Health Conditions and Caregivers

Stanford Chronic Disease Self-Management Program:

The Stanford Chronic Disease Self-Management Program was developed by Dr. Kate Lorig and her colleagues at The Stanford Patient Education Research Centre in California and has been delivered in over 25 countries since the early 1990's. Home and Community Care Support Services Central East has branded these evidence based workshops Living a Healthy Life.  Each six-week workshop is free to the public and held in a variety of community settings for people living with one or more chronic conditions. We offer three workshop types: Living a Healthy Life with Chronic Conditions, Living a Healthy Life with Diabetes, and Living a Healthy Life with Chronic Pain.  Caregivers are welcome to attend to support their family in making healthy behaviour changes. The objective of this peer-led program is to help individuals build self-management skills and gain confidence to participate actively in achieving their own best health and wellness.  Referrals can be self-initiated or through a family member or health service provider.   

Powerful Tools for Caregivers

Powerful Tools for Caregivers (PTC) is based on the highly successful Chronic Disease Self-Management Program developed by Dr. Kate Lorig and her colleagues at Stanford University's Patient Education Research Center.  PTC has been offered in the United States in collaboration with community based organizations in 40 States which have trained over 4,000 class leaders and reached over 80,000 caregivers.

Powerful Tools for Caregivers (PTC) is a free, six-week workshop.  It is a highly effective, evidence-based, self-care educational program for family caregivers, and builds the skills family caregivers need to take better care of themselves as they provide care for others.  

Getting The Most from Your Healthcare Appointments

Health care appointments can be stressful for any patient. Research shows that patients forget 50% of the information shared during an appointment. Contributing factors include stress; too much information provided too quickly, unfamiliar medical jargon and the patient's self-confidence level.  The evidence is clear, patients who take an active role in their health care are more satisfied, pursue timely and appropriate treatment and have a better quality of life. Communicating well with health care providers is one of the most important parts of getting good care however it takes time and effort by both parties.

Program Description

As the result of client feedback and in conjunction with our current Health Literacy program for providers, the "Getting the most from your healthcare appointment" workshop was developed for the public. This 1 - 1.5 hours, interactive workshop, focuses on what to do before, during and after an appointment and uses action planning to optimize people's health. A variety of learning resources are used including information sharing, videos, tools and a resource manual that supports the individual with integrating the skills into their next appointment. This workshop prepares and empowers individuals to communicate more effectively with their health care provider.  Ultimately, patients are the most important members of their healthcare team. 

Training for Health Care Professionals

Choice & Changes

Choices & Changes is a workshop created by the Institute for Health Care Communication and accredited by the College of Family Physicians of Canada (CFPC). This workshop is designed to acquaint participants with the literature, theory and techniques for promoting change in health behaviours. Choices and Changes is offered as a full or half day workshop. The program can also be introduced as a 1 hour grand rounds presentation. 

Health care professionals will:

  • Review patient engagement skills that develop rapport and promote adherence to the treatment plan
  • Learn how to assess patient readiness to make changes and intervene appropriately
  • Receive a certificate and Mainpro-M1 credits from the College of Family Physicians 

    Brief Action Planning

    Brief Action Planning is a highly structured, patient-centered & evidence informed self-management support technique based on the principles and practice of Motivational Interviewing. It is a structured way of having a conversation with someone who is interested in turning their hopes for healthy behaviours into concrete plans and the core skills can be used by anyone interested in supporting others to make change.  

    One hour practice calls are offered to all participants one to three weeks after the initial workshop to provide participants an opportunity to practice demonstrating the model. Brief Action Planning is offered as a full day workshop to learn 5 core skills for facilitating patient centered action planning.  

    Health care professionals will:
  • Learn an efficient model to facilitate patient goal setting and action planning that can be completed within 5-10 minutes
  • Successfully complete at least 1 practice call by a skilled facilitator after the workshop in order to receive a certificate

    Motivational Interviewing

    Once heath care professionals have completed Choices & Changes and/or Brief Action Planning Self-Management Training, they are eligible to participate in Motivational Interviewing workshops and other Self-Management training to gain proficiency supporting patient's to make healthy changes. We offer 6 Motivational Interviewing workshops to choose from. All Motivational Interviewing workshops are 3 hours in length.

    In this workshop you will learn how to:
  • Work collaboratively with patients to identify and address their needs 
  • Provide health information in a patient centred manner

    For more information on programs and trainings offered by the Self-Management program please call 1-866-971-5545 or visit:

Powerful Tools for Caregivers