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Quality Improvement

​​​​​​Quality improvement is a continuous journey we undertake as we strive to provide outstanding care – every person, every day. ​ ​


Quality Improvement PlansCare Coordinator and Patient

We are committed to delivering high-quality care and a superior patient experience. Quality Improvement Plans (QIPs) provide guidance and direction on quality improvement initiatives, with the overall objective of improving the quality of care provided to patients in accordance with the Excellent Care For All Act.


​​​ Read more about our local QIP »

Visit a​n archive of home and community care Quality Improvement Updates »

 Also see:

Health Quality Ontario (HQO) home care reporting

​​Outcome-based care

Through a team-based approach, outcome-based care uses best practices to achieve positive results for people with similar care needs, such as wound care or better mobility following hip or knee surgery.  

Visit outcome-based care »