Primary Care

​​​​If you are a primary care provider, we can help by coordinating your patients’ care in the home and the community. We are improving communication with primary care providers  by offering:

A Dedicated Phone Line:

Simply dial 1-866-570-8505 to speak to a health care professional 8:30 a.m. to 5 p.m., Monday to Friday. We offer live answer as much as possible; alternatively, we will return any messages within 24 hours (Monday to Friday).

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​Billing Codes:

Use the following OHIP billing codes when working with us:

• K070 for completing a referral

• K071 and K072 for acute and chronic home care supervision (for personally providing medical advice, direction or information to us or delegated health care staff)

• K124 for a case conference regarding a patient

(Note: K124 requires participation by the physician most responsible for the care of the patient and at least two other participants (may include physicians, regulated social workers, our ​employees and/or regulated health professionals).

 A Resource for You and Your Patients: 

www.centralwesthealthline.ca is the definitive resource for up-to-date, comprehensive information about health care services and supports in our community and across Ontario. Search by postal code, category, conditions or care needs to find organizations that can help patients at home and in their community.