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Strategic Plan 2013-2016 - Archived


On May 31, 2017, home and community care services and staff transferred from the Central West Community Care Access Centre (CCAC) to the Central West Local Health Integration Networks. Home and community care services are now provided through Ontario’s 14 Local Health Integration Networks (LHINs). LHINs plan, integrate and fund local health care. We also deliver and coordinate home and community care.

As part of the Government of Ontario’s Patients First: Action Plan for Health Care, this health system change was seamless in order to ensure uninterrupted care and support for patients and home care clients.

Interested in historical information about the Central West CCAC? Please see below.​

Our vision: Outstanding care – every person, every day.

Inspired by our vision and following consultation with our valued stakeholders, in January 2013 the Central West CCAC’s Board of Directors approved three strategic directions that will guide our organization from 2013-2016:

Customer Engagement, Fabulous People, and Developing a Culture of Innovation.

These directions form the basis of our Strategic Plan and build on Central West’s tradition of excellence. Propelling us forward, they signify our continued commitment to providing high quality, patient-centred care, while challenging us to seek greater opportunities to engage our patients and partners. Our directions also recognize that developing our people is critical to providing the best care, and encourage innovation as we help lead the transformation of health care in Ontario.
As we share this Strategic Plan, detailed operational planning is already underway to support its realization. We are excited about the many ways the Central West CCAC will contribute to the changing landscape of health care, and we look forward to sharing the results.

Central West Strategic Plan Logo 

Read our 2013-16 Strategic Plan