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A Message to our Patients and Partners

​​Updated: April 7, 2017

In May 2017, home care services and staff will begin to transfer from Community Care Access Centres (CCACs) to Local Health Integration Networks (LHINs).This is a structural system change that will help the Patients First: Action Plan for Health Care move forward.

The process will be seamless for patients and home care clients. There will be no disruption to care or patient experience, and there will be no need to change health care providers.

Central West CCAC will transfer to Central West LHIN on May 31, 2017.

As we come together as the Central West LHIN, there will be no interruption to care for patients and families receiving CCAC services. Your health care providers remain focused on supporting you in achieving your health goals.

The home and community care services you receive will continue to be provided by the same trusted team of care coordinators, nurses, therapists and personal support workers who do so today. You can use the same phone numbers, email addresses and websites to connect with your providers and arrange your care.

You can continue to count on the same level of service and quality of care from the LHIN that you have come to expect from the CCAC.

As the new LHIN, we look forward to serving the patients and families in the Central West region by continuing to deliver the programs and services needed most in the community.