The Central West Community Care Access Centre (CCAC) recently received two prestigious honours at the Ontario Hospital Association’s (OHA) HealthAchieve conference.
The Central West CCAC has been honoured with the 2015 Quality Healthcare Workplace Award – Platinum Level – the highest level of award, for the first time.
Presented by the OHA and the Ministry of Health and Long-Term Care – HealthForceOntario, the award recognizes the Central West CCAC for creating a supportive culture for health care professionals to learn, work and thrive.
This is the third consecutive year Central West CCAC has received a Quality Healthcare Workplace Award, having achieved Gold Level awards in 2013 and 2014 before reaching the Platinum Level this year. Health care organizations from across the province participate in the awards program which seeks to raise the bar of excellence for quality health care workplaces by encouraging self-evaluation, learning and improvement.
“We are extremely grateful for this recognition, and for the validation that our focus on creating a strong, supportive workplace culture is having a profound impact on our ability to provide high-quality patient care,” said Cathy Hecimovich, CEO, Central West CCAC. “These awards speak to the commitment of our team in creating an environment in which staff are engaged, training and development are priorities and innovation is encouraged.”
In addition, Central West CCAC also received the 2015 National Research Corporation Canada (NRCC) Scholarship Award at HealthAchieve’s Human Resources session – the only organization to win the $5,000 scholarship this year.
NRCC recognized Central West CCAC’s significant improvement in moving up to the Platinum level this year and its outstanding use of workplace metrics to drive tangible improvement in the Quality Healthcare Workplace framework. Central West CCAC was lauded for demonstrating a strategic commitment to improving staff well-being through its ‘Fabulous People’ initiative.
NRCC also highlighted the Central West CCAC’s increased levels of staff engagement as demonstrated by the high response rate to the Employee Experience Survey and the significant participation of staff in the redesign of the care model through its transformation initiative.
For more information on the Central West CCAC, please visit healthcareathome.ca/centralwest.