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Getting Care

​We provide a wide range of health-care services and resources to support you at home, at school or in the community. Through personal visits and regular check-ins, we help determine the right care and health supports for you and get you the care you need.

We have divided our services into helpful groupings, based on where you might receive our care. However, many of our patients require more than one service, in more than one location. For example, an older senior may participate in an adult day program and may also be receiving nursing support at home. 

We encourage you to browse through our descriptions and read our Frequently Asked Questions. If you have any questions or would like more information, contact us and we'll be very happy to help.

Health care provider speaks with a clientGetting started

If you need health-care support it may be hard to know where to start – let us help you get the care you need. It's as easy as a single phone call… 


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A patient speaks with health care providersFinding a Family Doctor

Do you need a family doctor? Many Ontarians want to have a primary health-care provider but have a difficult time finding one. Health Care Connect is a program designed to help you find a family doctor or nurse practitioner in your area. 

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Health care provider shows client how to use equipmentCare at home

People need care at home for many reasons – to maintain independence, support chronic conditions or recover from illness. Whether you need ongoing or short-term health support, we can provide nursing, physiotherapy, personal support and other at-home services. Our goal is to help you live in safety and comfort, at home.

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Health care provider and young client smile for the cameraCare at school

Effective September 20, 2021, local pediatric home care services and staff from Home and Community Care Support Services Champlain transferred to CHEO.

To find out more, visit CHEO's website »

Health care provider changes client's foot bandageCare in the community

Community services can provide invaluable support for patients and caregivers. We​ are here to help you explore options to enhance your independence and well-being. Examples include: transportation services, meal delivery and homemaking. Some services are at a charge, and many are at no cost to you.

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Health care provider helps a client to walkSupported living

There are many ways to live as independently as possible while still receiving the health-care services you need. Options include adult day programs, supportive housing, retirement homes and more – we can help you and your family get the care you need.

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Health care provider checks a patient's pulseLong-term care

Long-term care may become an option if you are finding it too difficult to live independently at home even with other supports in place. We can help you find more appropriate living arrangements in a long-term care home, and support you and your family to make the best decisions to meet your needs.

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Health care provider and client pose for the cameraPatient and caregiver resources

We know that patients and caregivers are faced with endless online information sources – it can be difficult to know how to make sense of it all. We hope our resource section provides you with the answers you are looking for – check back often, as we will continue to update this page. You may also want to check

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