CCAC Provincial Boundary Map


To find your local region, please enter your postal code


Patient and Caregiver Resources

​​​We want your experience with us, and with the wider health-care system, to be helpful and straightforward. Let us know if you would like to see additional resources added to this page. We encourage you to visit to find health care services available across the Champlain region and in your community.

To request Home and Community Care Services please complete this form.​

A mother and daughter look at each otherFrequently asked questions

Navigating the health-care system isn't always easy. We address some of your common questions and provide guidance about accessing our services.

Visit page »

A health care provider speaks with a man and a young boy


Our publications offer helpful information about patient safety, how to dispose of medical waste and more. You can also our Welcome Kit for new patients.

Visit page »

hands using hand sanitizer

Safety Tips

Help ensure your safety and wellbeing by learning about how to manage your medications, prevent falls, maintain hand hygiene and prevent infections.

​Visit page »

A Care Coordinator speaks with a clientPatient Privacy

We take your privacy seriously. If you are a patient of ours you may wish to read about our privacy policy and how we protect your information.

Visit page »


patient values & expectations

The most successful health care is based on mutual trust and respect. The following patient values and expectations is our commitment to you.

Visit page »

A nurse helps an elderly woman while her caregiver takes a break 

Respite Care for Caregivers

Whether you're caring for an aging parent, a spouse or your own child, it's important to take time off for yourself. Learn more about respite care options for family caregivers.

Visit page »

Patient and Family Advisory Committee

Our Patient and Family Advisory Committee​ is a forum to improve the home care experience for former, current and future patients and caregivers in the region.

Visit page »

Connecting caregivers with information and support

If you’re caring for a loved one who is facing the challenges of age, disability, illness or injury, can connect you with a wide range of information, services and supports in your community.

Visit »