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Health-care Providers

​​Two health care providers listen to a patientWe are committed to working together with partners across the health care system – physicians, specialists, nurse practitioners, contracted service providers as well as community support services agencies and others – to deliver high-quality care for people in communities across Ontario. 

If you have a patient with an acute or chronic condition whose needs are not able to be met through current treatment and supports, the We can provide a variety of home and community-based services to help. 

Our team of professionals includes nurses, occupational therapists, physiotherapists, dietitians, speech language pathologists, social workers and personal support workers. We can also arrange a more supportive living environment, either at home or in the community, for patients with health-care needs that cannot continue to be met in their current situation.


A team approach

When you refer a patient to our services, a Care Coordinator will work with you and your patient to ensure the continuation of the best possible care. The Care Coordinator will:

  • complete a comprehensive psycho-social, functional and health assessment
  • develop, or work with you to develop, a care plan to support transitions from hospital to home and to safely remain in the community
  • link the patient to the appropriate health system and community resources (e.g. Meals on Wheels, transportation, day programs, etc.)


Common OHIP Billing Codes

Our advice and services are covered by OHIP. Below, please find the common billing codes to be used when working with Home and Community Care Support Services.

  • KO70 for completing a referralHealth care providers discuss during a meeting
  • K071 and K072 for acute and chronic home care supervision (for personally providing medical advice, direction or information to us or delegated health-care staff)
  • K124 for a case conference regarding a patient. Note the K124 requires participation by the physician most responsible for the care of the patient and at least two other participants that include physicians, regulated social workers, our employees and/or regulated health professionals.

We work with all health care providers involved in the care of our patients and welcome any dialogue that will support their well-being.

For some of our health care community partners, we have provided specific information to support best practices and open communication:

Information for Physicians »