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Planned Transfer of Pediatric Home and Community Care Services to CHEO

May 28, 2021 - Planning is underway to transfer pediatric home care services from Home and Community Care Support Services Champlain to CHEO, which is anticipated to take place in early August.

This will be a step toward simplifying the pediatric health-care experience for families of children requiring care at home and in the community. Through consultations over many years, these families have asked for integrated, more connected care in acute and home care services.

Ensuring continuity of care is a top priority.  We aim to make this as seamless as possible for families, service providers and staff. Services and contacts will remain the same. This anticipated transfer is a step in the plan approved by the Ministry of Health in December 2019. Ongoing planning will ensure a smooth transition with no disruption for patients and families.

Information has been shared with impacted stakeholders, including families and staff, and additional details will be provided as the planning process continues.

There is no impact to home care services for adults. Adult patients and families will continue to access home care services in the same way and through the same contacts at Home and Community Care Support Services Champlain.

Media contact

Marc Bourgeois, Home and Community Care Support Services Champlain
o. 613-745-5525, ext. 3281 |

Paddy Moore, CHEO
o. 613-737-7600, ext. 3536 | c. 613-769-5553 |

About Home and Community Care Support Services Champlain

We deliver home and community care services to more than 64,000 patients annually, including a wide range of health care services and resources at home, in the community and in schools. Our patient-care coordination teams help develop care plans for people of all ages, focused on maintaining each client's independence and dignity. We also provide long-term care home placement services, and facilitate our patients’ access to the community-based services they need.

About CHEO

Dedicated to the best life for every child and youth, CHEO is a global leader in pediatric health care and research. Based in Ottawa, CHEO includes a hospital, children's treatment centre, school and research institute, with satellite services located throughout Eastern Ontario. CHEO provides excellence in complex pediatric care, research and education. We are committed to partnering with families and the community to provide exceptional care — where, when and how it's needed. CHEO is a partner of the Kids Come First Health Team, a network of partners working to create a high quality, standardized and coordinated system for pediatric health care that is centred around children, youth and their families. Every year, CHEO helps more than 500,000 children and youth from Eastern Ontario, western Quebec, Nunavut and Northern Ontario. Click here to see this statement on CHEO’s website.