message from the ceo
Introducing Gilles Lanteigne, CEO, Champlain Community Care Access Centre. Our 2013/14 Annual Report to the Community reports on key achievements from the past year.
Meet our Board of Directors and Senior Leadership Team.
Working Together for Quality Care
To meet the needs of our clients today and in the future, we must continue to work closely with our partners. A high functioning and sustainable health system depends on working together.
We have many success stories to celebrate over the past year. Highlights include the transition to a new physiotherapy model to ensure more equitable access to physiotherapy services for more people. We also played a key role in expanding exercise and falls prevention classes for seniors throughout the region. Through our new specialized nursing programs, we delivered direct care to people of all ages. And our enhanced connection with primary care is improving the patient experience.
Last year, our CCAC patient survey showed over 93% reported a positive care experience.
Our Commitment to Clients & Partners
The Champlain CCAC is committed to transparency and accountability. A new Strategic Plan introduced in January 2014 lays the groundwork for a sharper organizational focus on partnerships, person driven care, transparency and performance. It our hope that every person in the Champlain region – clients, families, partners, health professionals, staff – will join with us as we deliver on our purpose of Working Together for Quality Care.