In December 2012, the Champlain Community Care Access Centre (CCAC) achieved the highest level of accreditation awarded by
This designation – Accredited with Exemplary Standing – means the Champlain CCAC has met or exceeded standards of excellence related to health care, from patient safety and ethics, to staff governance and partnering with the community.
Three surveyors from Accreditation Canada conducted a rigorous review of the organization, including visits to eight Champlain CCAC sites, interviews with a range of staff and external stakeholders, policy reviews, and client home visits.
During the debriefing to staff following the completion of the survey process, the surveyors highlighted the Champlain CCAC's innovation, professionalism and knowledge. The accreditation designation is valid for three years.