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Key Positions at CCAC

Delivering outstanding home and community care depends on the hard work of our dedicated staff – both clinical and non-clinical. From nurses to therapists, IT to management, we are always looking to hire qualified professionals for a variety of positions.

Below are some of the positions that are frequently posted on our current opportunities page:


Care Coordinator

Care Coordinators play an essential role in the delivery of home and community care. Previously known as Case Managers, they are responsible for assessing client care needs and determining eligibility for our services. They implement each client's care plan, including monitoring, reassessment, adjustment and discharge planning. When necessary, they also help clients transition to long-term care.

Care Coordinators work closely with other health care professionals – in hospitals, in the community, and in primary care practices. They help clients and families to navigate Ontario's health system by providing vital information and referral services to other health and community resources. Increasingly, Care Coordinators make use of automated information technology to ensure efficient and cost-effective management of resources.

Our Care Coordinators work in teams that provide care to different client populations. These specializations include, but are not limited to:

  • Chronic Care
  • Complex Adults and Seniors
  • Palliative Care
  • Pediatrics
  • Placement

Information and Referral Representative

Information and Referral Representatives provide accurate, easily accessible, and comprehensive health and community information to assist individuals in making informed decisions and choices. As the first point of contact with us, they act as a gateway to health and community services and resources available across the region, for the general public, service providers and health care and community partners.


Mental Health and Addictions Nurse

Mental Health and Addictions Nurses provide essential health related advice and support to educators within schools and develop individual care plans for clients with mental health and addictions needs. This is done in collaboration with mental health professionals already working in schools and in the community, where necessary. Mental Health and Addictions Nurses focus on the success of students, helping them thrive and remain in school, or successfully transition back to school after being in the hospital.


Palliative Nurse Practitioner

As a member of the Regional Palliative Consultative Team, the Palliative Nurse Practitioner works in collaboration with the Palliative Pain and Symptom Management Consultants from Bruyère Continuing Care. As part of this team, our Nurse Practitioners provide clinical and educational support, mentorship and coaching, and facilitate care connections for clients requiring palliative and end-of-life care in the community. Palliative Nurse Practitioners provide expert clinical palliative leadership to support seamless and integrated care delivery across the Champlain region.


Rapid Response Nurse

Rapid Response Nurses ensure safe transitions from acute care to home care for two target populations: medically complex children and frail adults and seniors who are at risk for hospital re-admission. They ensure effective communication and linkage with the client's primary care provider while providing timely rapid response home care. The Rapid Response Nurse provides the first in-home nursing visit within 24 hours from hospital discharge. During this visit, the registered nurse will review the patient's hospital discharge care plan, help them understand their illness, symptoms, and treatment, and perform medication reconciliation.


Team Assistant

Team Assistants assist Clinical Care staff with operational functions by providing administrative and clerical support within an assigned team. They communicate with team members to ensure information is distributed and obtained appropriately, and maintain efficient, current and secure client records. Team Assistants also provide important information and referral services, demonstrating a high level of service to our staff, families of patients, service providers and the general public.