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Home / Getting Care / Patient and Caregiver Resources / Welcome Package

Welcome Guide



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WELCOME GUIDE

The Welcome Guide​ is designed as a key tool for patients and families to learn basic information about receiving care, community resources, and to help answer common questions.
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MEDICATION SAFETY GUIDE

The Medication Safety Guide​ is useful tool and resource for patients and families that includes tips on taking, storing and disposing medication. 
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​FEEDBACK, COMPLAINTS, AND APPEALS

Home and Community Care Support Services Erie St. Clair welcomes feedback from our patients and their families. The Feedback, Complaints, and Appeals​ document outlines how we manage this feedback and explains why it’s so important to us


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Our name has changed but local services and contact information remain the same, including home and community care and long-term care home placement. Health system planning and funding functions are now part of Ontario Health.
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© Queen’s Printer for Ontario, 2017