We offer a "welcome package" to all of our new patients upon acceptance. We typically mail out this package, however, you are also able to access the documents electronically below. If you have any questions, please contact your Care Coordinator directly.
The About Us brochure is designed to provide an overview of the home and community care services available through the ESC LHIN.
FEEDBACK, COMPLAINTS, AND APPEALS
The ESC LHIN welcomes feedback from our patients and their families. The Feedback, Complaints, and Appeals document outlines how we manage this feedback and explains why it’s so important to us.