The COVID-19 Remote Care Monitoring team is a remote team of nurses who are here to help support and monitor your health alongside your health care team while you recover from COVID-19 at home.
USING A CONFIDENTIAL APP, THE TEAM WILL:
- Assess your symptoms daily. Using a private and secure app called Vivify Go on your smart phone (or other device, like a tablet or laptop), you answer questions about your health and how you are feeling once per day. Your responses are automatically sent to the team at 9:00 a.m. If you do not have a smart device or internet access, a nurse will call you to check on you instead.
- Monitor your progress and track any changes. Using your answers, the team will monitor your COVID-19 symptoms every day to help you feel more comfortable and confident in your recovery. If you start to feel worse, we may have a nurse from the team call to check on you by phone or video call. The nurse can call your doctor after the assessment.
- Check-in with you to answer your questions and concerns. We’re here to support you. We may also follow-up with you over the phone to ask you more questions or if you are not responding to the questions. The team is available Monday to Friday, 8:30 a.m. - 4:30 p.m.
REGISTER IF COVID-19 POSITIVE
If you or your patient has been diagnosed with COVID-19, please contact the COVID-19 Remote Care Monitoring Team at 1-888-444-8805 to begin a referral.