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Partners in Care

​​​​​​ESC CCAC Strategic Plan 2014/2015 - 2016/2017​​

The Erie St. Clair CCAC is pleased to share our Strategic Plan 2014/2015 – 2016/2017​. Inspired by our vision (outstanding care – every person, every day) and guided by our mission and values, the Strategic Plan focuses on building effective and efficient use of our resources while advancing the quality and safety of care delivery through partnership. 


Hundreds of patients, caregivers, health partners, government officials and CCAC staff members contributed to the development of this plan which focuses on three strategic directions:  Delivery of Patient and Family Centred Care (PFCC), Reducing the Impact of Chronic Disease and Being a Partner of Choice in Enhanced Care Coordination. These directions will be realized through the strengthening of three strategic enablers: Value for Investment, Effective Use of Technology and Being an Employer of Choice.

As we continue to implement our strategic plan, we will inform you – our Partner in Care - of our progress through updates to the Strategic Deliverables and Balanced Scorecard​. We will also hold annual accountability sessions to receive feedback on how we are doing. Patients, families and members of the public are invited to join us at these public consultations. Please contact us at if you would like to be directly notified of our next session.

Be sure to regularly visit our Strategic Plan page​ for the latest updates to the Strategic Deliverables and Balanced Scorecard. By collaborating with our community, we will achieve great things. We invite you to join us. ​