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​The Erie St. Clair CCAC has recently undergone a rigorous accreditation process. Accreditation is official recognition that the CCAC is guided by internationally recognized service standards and best practices. Moreover, accreditation demonstrates that the CCAC is committed to continuous improvement, reducing risk, addressing health and safety concerns, respecting cultural and individual preferences and providing the best possible quality of care. Additionally, accreditation reflects the CCAC’s commitment to patients and demonstrates the CCAC’s accountability to the community. The CCAC has been accredited for a period of three years by the Commission on Accreditation of Rehabilitation Facilities (CARF). This accreditation decision represents the highest level of accreditation that can be awarded to an organization and shows the CCAC’s substantial conformance to the CARF standards.

CARF is an independent, non-profit accrediting body whose mission is to promote the quality, value, and optimal outcomes of services through a consultative accreditation process that centers on enhancing the lives of the persons served. Founded in 1966 as the Commission on Accreditation of Rehabilitation Facilities, and now known as CARF, the accrediting body establishes consumer focused standards to help organizations measure and improve the quality of their programs and services. An organization receiving a Three-Year Accreditation has put itself through a rigorous 18-month peer review process and has demonstrated to a team of evaluators during an on-site visit that its programs and services are of the highest quality, measurable, and accountable. 

Following 18 months of evaluations and review, the Erie St. Clair CCAC was awarded full Accreditation following an on-site survey in June 2012, during which the surveyors made visits to CCAC office locations in Chatham, Sarnia and Windsor and interviewed patients, staff, board members and health partners. The Erie St. Clair CCAC was the first CCAC in Ontario to be accredited by CARF. The evaluators noted, among many other strengths, that the “Erie St. Clair CCAC is a high-performing health service provider dedicated to improving the quality of life of persons served in the area it serves. The Board, senior leadership, and staff show an immense loyalty and commitment to putting the person served first.”