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Full-Time Rapid Response Nurse – Sarnia

Closing Date:
Open until position filled
Job Summary:

POSTING # ESC 008/16

JOB TITLE:  Full-Time Rapid Response Nurse – Sarnia

LOCATION:  Erie St. Clair Community Care Access Centre; Travel for this position is required between all sites of the Erie St. Clair CCAC

SUPERVISOR:   Patient Services Manager

Reporting to the Patient Services Manager, the Rapid Response Nurse is responsible for providing a "hands-on" and an "in-home" support approach for successful transition from the acute care setting (hospital) to home (community).  The Rapid Response Nurse will provide patients with timely communication and linkage to primary care.

As an integral part of an interdisciplinary team, the Rapid Response Nurse will ensure effective transitions from acute care settings to home for two primary target populations: medically complex children and frail adults and seniors with complex needs and/or high risk characteristics (e.g. congestive heart failure) with the expected outcome of reducing re-hospitalization and/or Emergency Room (ER) visits.

The Rapid Response Nurse provides the first in-home nursing visit within 24 hours from hospital discharge for these identified populations.  During this visit, the nurse confirms the patient hospital discharge care plan, assesses any other needs, communicates the importance of primary care to avoid re-hospitalization and performs medication reconciliation for the patient. There may be opportunity in future to use technological and/or telemedicine techniques to further meet the needs of these patients.


  • Review discharge care plans and confirm outstanding medical tests have been scheduled and transportation is available
  • Ensure new prescriptions are filled and conduct medication reconciliation to confirm no drug interactions or contraindications. Review medication protocol with patient and caregiver and answer any questions
  • Initiate contact with primary care physician and provide an update on patient acute care event and post-discharge regime. Appropriately recommend and facilitate a one-week patient follow-up visit with the primary care physician
  • Provide direct clinical assessment and care to patients
  • Identify patients requiring an accelerated assessment and home care services and work with the Care Coordinator to facilitate the home assessment visit
  • Inform and support the Care Coordinator in developing the patient's care plan and ensure a smooth transfer of the primary care physician and pharmacist to the ongoing care team
  • Answer any questions or concerns of the patient and caregiver, respecting the patient's ethnic, spiritual, linguistic, familial and cultural differences and provide CCAC phone number for support
  • Assess and promote a safe environment for patients, caregivers, family members, and staff.
  • Adhere to policies and practices developed and implemented by the CCAC
  • Share information according to privacy guidelines
  • Participate in establishing, maintaining, and monitoring standards for case management. This includes committee work and active participation and contribution to quality and educational initiatives
  • Participates in events to promote CCAC objectives, activities, programs and services
  • Works effectively with superiors and colleagues to deliver effective and efficient patient service delivery


  • A Baccalaureate degree from a recognized university in the field of Nursing (and/or a combination of nursing education, training and experience) holding current registration in good standing with the College of Nurses of Ontario
  • Minimum 3-5 years of relevant recent experience as a Registered Nurse. Sound knowledge of the Ontario health care system and working knowledge of community resources and roles of health care professionals
  • Working knowledge of the nursing process, the consultation process, program planning and crisis management
  • Emergency/critical care and community nursing experience an asset
  • Canadian Nurses Association (CNA) certification in an area of specialty: Certificate in Geriatric Nursing (GNC) or Certified Nurse in Critical Care Pediatrics (CNCCP) an asset
  • Superior clinical assessment skills
  • Solid knowledge of health care related legislation and practices
  • Knowledge of direct care/case management models used in community health care Organizations to support system navigation and hospital avoidance
  • Must have a valid Driver's License and access to a reliable motor vehicle with appropriate business class liability insurance
  • Pediatric and Geriatric experience is an asset
  • Excellent interpersonal communication skills
  • Demonstrated oral/written proficiency with Canada's two official languages will be looked upon favourably
  • Must have a valid Ontario Driver's License and access to a vehicle
  • Must be able to operate a computer

    Salary is commensurate with qualifications and experience. Our Rapid Response Nurses are members of the Ontario Nurses Association. Experience working with diverse, multicultural patient groups as well as homeless, palliative, acquired brain injury (ABI) and geriatrics is an asset.

    Priority consideration will be given to candidates who possess knowledge of Canada's two official languages.

    Qualified individuals are invited to apply by April 5, 2016, in writing to:


    Human Resources

    Erie St. Clair Community Care Access Centre

    5415 Tecumseh Road East, 2nd Floor

    Windsor ON  N8T 1C5

    Fax:  519 258 7354

    We thank all applicants for their interest, but advise that only those selected for interviews will be contacted.


    Please quote the posting number in the subject line of your e-mail:


About the CCAC

Community Care Access Centres (CCACs) connect people across Ontario with quality in‐home and community‐based health care. CCACs provide information, access to qualified care providers and community‐based services to help people come home from hospital or live independently at home.