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Interim Director, Professional Practice (October to April 2017)

Closing Date:
Open until position filled
Job Summary:

Posting # ESC 024/16

JOB TITLE:  Interim Director, Professional Practice (October to April 2017)

LOCATION:  Erie St. Clair CCAC – Travel throughout the Erie St. Clair LHIN is required

SUPERVISOR:  Senior Director, Patient and Family Centered Care (PFCC) and Chief Professional Practice

Reporting to the Senior Director, PFCC and Chief Professional Practice, this position will assist the organization in strengthening the skills and abilities of staff to support our mandate in providing Patient and Family Centered Care and will take the lead in continuing to develop a positive practice environment for front line clinical staff and professional Care Coordination staff. The Interim Director, Professional Practice, will be an active participant on the Professional Practice Council to enhance the ongoing development of professional practices within the CCAC and its providers. The individual will be responsible for fostering a climate for the use of best practice and evidence based activities for clinical and Care Coordination staff.  In addition, this role will assist in the monitoring of metrics and quality initiatives in order to create policy and influence process that is reflective of current best practice and regulatory requirements.  Additional responsibilities will include identification of clinical ethical issues and assisting in the facilitation resolution of these ethical issues.


  • Assists in the ongoing development of a robust professional practice model building on the strengths of patient and family centered care philosophy
  • Researches to identify discrepancies between current care practices and evidence based practice and leads implementation of evidence based care to ensure changes are made to meet optimal patient outcomes within fiscal restraints
  • Achieves results by continuing with the departmental work plan to accomplish program outcomes
  • Provides recommendations on the processes and practices of the CCAC to the Senior Director of PFCC and Chief of Professional Practice to ensure compliance with   by all regulatory Colleges and all applicable legislation.
  • Monitors and assesses clinical practice based on professional CNO standards, Regulatory Health Professionals Act (RHPA) requirements,  CCAC policies, procedures, standards of care and develops learning plans and opportunities
  • Collaborates with Education Manager and  Patient Service Managers regarding performance management when Patient Services Staff are not meeting expectations
  • Supports the monitoring of outcomes for the  direct nursing programs and Quality Improvement Plan(QIP) project outcomes to ensure professional best practices are being utilized
  • Collaborates with the Patient Services Directors to ensure best practices and associated education is put into place within all programs that affect patient care
  • Develops Patient Services policies, procedures and processes related to both corporate and clinical roles as it relates to provisions of clinical services
  • Acts as a daily resource for managers and directors in leading and ensuring professional practice guidance is  provided
  • Other duties as assigned


  • Graduate of an accredited university with a degree in Health Sciences, Health or Public Administration, Master's preferred or equivalent work experience
  • 5 years' experience in progressively responsible and related positions in health care with demonstrated experience in policy development
  • Solid knowledge of health care system locally and provincially
  • Significant experience in diverse and unionized community health care environments
  • Good knowledge of CCAC priorities, policies, practices and service standards
  • Good knowledge and understanding of legislation governing health care activities
  • Knowledge of direct care/case management models used in community health care organizations  
  • Extensive experience in the development, implementation and monitoring of professional practices models, with a strong clinical and administrative background to support decisions
  • Demonstrated leadership ability with excellent interpersonal skills, including superior verbal and written communication skills and the ability to fully utilize contemporary information and communication devices
  • Effective planning, organizing and evaluation skills to manage the delivery of quality service, provide information reports and take corrective action as required
  • Ability to interpret healthcare trends in order to anticipate future changes and keep subordinate staff informed of emerging issues, providing direction in implementing required changes

Priority consideration will be given to candidates who possess knowledge of Canada's two official languages.

Qualified individuals are invited to apply in writing by October 5th 2016, quoting posting number ESC 024/16 to:

Human Resources

Erie St. Clair Community Care Access Centre

5415 Tecumseh Road East, 2nd Floor

Windsor ON  N9T 1C5

FAX:  519 258 7354

We thank all applicants for their interest, but advise that only those selected for an interview will be contacted.

ESC 024/16                                                 Posted: September 21st, 2016

About the CCAC

Community Care Access Centres (CCACs) connect people across Ontario with quality in‐home and community‐based health care. CCACs provide information, access to qualified care providers and community‐based services to help people come home from hospital or live independently at home.