CCAC Provincial Boundary Map


To find your local region, please enter your postal code


Systems Administrator, Non-Union

Closing Date:
Open until position filled
Job Summary:

LOCATION:            Erie St. Clair CCAC – Chatham Site; Travel                      throughout  the Erie St. Clair LHIN is required

HOURS:                 Typically 8:00 a.m. to 4:30 p.m., however, weekend                 and evening support will be required on occasion

SUPERVISOR:        Information Systems Manager



Reporting to the Information Systems Manager, the individual is responsible for all aspects of systems administration including networks, applications, databases, and telecommunications.  This includes implementation, configuration, coordination, control, maintenance, troubleshooting, security, usage monitoring, and the development of specialized system procedures.  The position also performs basic systems security administration functions, including creating customer profiles and accounts, monitoring and managing system resources, including CPU usage, disk usage, tape backup systems; performs systems backups and recovery procedures; writes or modifies basic scripts to resolve performance problems;  maintains system documentation and logs; performs or assists in troubleshooting and diagnosing production problems; maintains network security authentication, including IP telephone security, application security; administers secure links with public key encryption, anti-virus, user authentication; provides monitoring and primary response and intervention for information technology related security incidents and violations; keeps current with new security and network monitoring technologies.


  • Installs new/rebuilds existing servers and configures hardware, peripherals, services, settings, directories, storage, etc., in accordance with standards and project/operational requirements
  • Monitors infrastructures and automates alerting on all critical systems
  • Maintains data center environmental and monitoring equipment
  • Researches and recommends innovative, and where possible, automated approaches for system administration tasks
  • Engineers SA-related solutions for various project and operational needs
  • Coordinates with OACCAC on all provincial initiatives
  • Performs system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups
  • Creates, changes, and deletes user accounts  per request
  • Repairs and recovers from hardware or software failures.  Coordinating and communicating with impacted clients
  • Performs regular security monitoring to identify any possible intrusions
  • Provides Tier III/other support per request from various constituencies.  Investigates and troubleshoots issues
  • Provides on-call duties on rotational basis
  • Writes or modifies scripts and GPOs
  • Participates in a range of IT projects and initiatives
  • Other duties as assigned in order to meet the needs of the organization


  • Degree or diploma in Computer Science from a recognized University or Community College or equivalent experience
  • Demonstrated experience installing and maintaining servers, switches, including virtual servers (Hyper-V)
  • A solid understanding of networking/distributed computing environment concepts; with an exceptional understanding of the principles of routing, client/servicer programming, and the design of consistent network-wide file system layouts
  • Previous experience in working with databases and an understanding of database concepts an asset
  • Demonstrated experience with Active Directory Services and Group Policy
  • Experience with Citrix NetScaler – XenApp/XenDesktop
  • Previous experience administering a Windows 2008/2012 server network
  • Experience with VoIP telephony preferred


  • Well developed oral and written communication and proven relationship building abilities
  • Demonstrated problem solving and decision making skills
  • Proven ability to organize and lead projects
  • Highly motivated, requiring minimum supervision
  • Must have access to a vehicle and possess a valid Ontario Driver's License


Please quote the job posting # ESC 022/14. Qualified individuals are invited to submit resumes by 28 November 2014 to:

Erie St. Clair Community Care Access Centre

5415 Tecumseh Road East, 2nd Floor

Windsor ON N9T 1C5

Fax:  519 258 7354

 We thank all applicants for their interest, but advise that only those selected for interviews will be contacted.


About the CCAC

Community Care Access Centres (CCACs) connect people across Ontario with quality in‐home and community‐based health care. CCACs provide information, access to qualified care providers and community‐based services to help people come home from hospital or live independently at home.