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Family Managed Home Care

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Family Managed Home Care is intended to alt=""provide eligible clients and families with more control over their care.  

Through the program, eligible clients or their substitute decision makers will receive funding they can use to purchase home care services or employ care providers. Clients or substitute decision makers are responsible for managing their care providers and reporting to Home and Community Care Support Services.

Clients must: 

  • first have an assessment to determine their needs
  • meet the eligibility requirements for traditional home care 
  • have a plan of service developed by Home and Community Care Support Services.

Clients must also belong to one of the four client groups included in the program:

  • children with complex medical needs
  • adults with acquired brain injuries
  • eligible home-schooled children
  • clients in extraordinary circumstances as assessed.

Clients must also meet the general and specificalt="" eligibility requirements for the Family Managed Home Care program. If the client has a substitute decision maker, the substitute decision maker will also be assessed by Home and Community Care Support Services to determine whether they meet the eligibility requirements to take on the required responsibilities under the program. This includes managing and coordinating the client's care and managing and reporting on funding.

Home and Community Care Support Services clients or their substitute decision makers can speak to their HCCSS care coordinator for more information about accessing Family Managed Home Care. For more information about the program, please call the Home and Community Care Support Services Hamilton Niagara Haldimand Brant at 1-800-810-0000.

For more information about Home and Community Care Support Services, please click on the following links: