Accountability and Governance

Our name has changed but local services and contact information remain the same, including home and community care and long-term care home placement. Health system planning and funding functions are now part of Ontario Health. 

Accountability

The Ministry of Health, Ministry of Long-Term Care and Home and Community Care Support Services are each responsible for developing and fulfilling clear and achievable performance obligations, and to identify any risks to performance. All parties are committed to working collaboratively by establishing clear lines of communication and responsibility, and by working diligently to resolve issues in a proactive and timely manner. 

Click here to learn more about our accountability agreements, memorandum of understandings and performance reports.

Governance

Ontario is improving the health care system to give patients better connected care, focused on their needs.  

On June 6, 2019 the Government of Ontario proclaimed the Connecting Care Act, 2019 to formally establish Ontario Health as a Crown agency in support of the eventual consolidation of LHINs and six provincial agencies into Ontario Health. This follows the cross-appointment of the board members of Ontario Health as board members for LHINs and these agencies.

On April 1, 2021, non-patient care functions from the LHINs transferred into Ontario Health. Patient care functions including home and community care, long-term care home placement and key supporting functions remain in place under a new name to reflect a re-focused mandate – Home and Community Care Support Services.  

The current board of directors remains in place to support continuity. Over time, a dedicated board of directors will be cross-appointed to the 14 Home and Community Care Support Services organizations to keep a strong watch on service continuity across the province and will be held accountable by the Ministry of Health.   

Our name has changed but local services and contact information remain the same, including home and community care, long-term care home placement and help finding services and local doctors. You will continue to have access to the care you need and the health care providers you have built relationships with. Home care continues as before and there are no changes to long-term care home placement.

Our patient services and contacts will remain unchanged until further notice. 

For more information about how Ontario is improving the health care system, visit ontario.ca/connectedcare or contact Service Ontario Health INFOline at 1-866-532-3161 (TTY 1-800-387-5559).