Partnering with patients to develop new health care at home programming

Recent Changes Related to Home and Community Care

On May 31 2017, home and community care services and staff transferred from Community Care Access Centres (CCACs) to Local Health Integration Networks. Home and community care services are now provided through Ontario’s 14 Local Health Integration Networks (LHINs). LHINs plan, integrate and fund local health care. We also deliver and coordinate home and community care.

As part of the Government of Ontario’s Patients First: Action Plan for Health Care, this health system change was seamless in order to ensure uninterrupted care and support for patients and home care clients.

"There are three words I think we need to all think about and act one. On is s support, one is communication and the other is compassion. If we have those three words working properly then this will work." - Pamela, inaugural Share Care Council member

Philosophy

"Never doubt that a small group of thought committed citizens can change the world; indeed, it's the only thing that ever has." – Margaret Mead

What is patient-centred care? Ask a health professional. Now, ask a patient. Listen to the differences between those definitions. Health care organizations develop services based on clinical evidence; however, it is important to consider the priorities of people interacting with and using the health care system.

"Patient-centered care is an ideal that should be at the forefront. Unfortunately it isn't but we have a group of people that have experienced all aspects of that patient-centered care," says one Share Care Council member.

With this in mind, the Mississauga Halton CCAC launched its first patient and family advisory forum, the inaugural Share Care Council (March 2014 - March 2017) to learn from patients and their families about what is important in the development of new programming to support the needs of all residents in the region.

KPMG: Are the assets that communities can contribute to health care being used effectively?

Fifteen patients, substitute decision-makers and family members agreed to volunteer their time to provide direct input into new programs and services, on behalf of the 1.2 million residents in the Mississauga Halton region.

Our outstanding Share Care Council members gave their time "for the greater good" and provide thoughtful, informed solutions.

Read about Mississauga Halton CCAC's Share Care Council

Start a patient and family advisory forum in your organization

SHARE CARE COUNCIL MEETING REPORTS

Share Care Council Meeting Report - March 1 2014

Share Care Council Meeting Report - June 21 2014

Share Care Council Meeting Report - September 20 2014

Share Care Council Meeting Report - January 24 2015

Share Care Council Meeting Report - April 25 2015

Share Care Council Meeting Report - September 19 2015

Share Care Council Meeting Report - January 30 2016

Share Care Council Meeting Report - May 14 2016