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Accessibility for Ontarians with Disabilities Act (AODA)

Mississauga Halton CCAC is committed to providing a respectful, accessible and inclusive environment for all patients, employees and visitors. We are committed to meeting the standards outlined in the province’s Accessibility for Ontarians with Disabilities Act (AODA).  Accordingly, Mississauga Halton CCAC will evolve our policies and procedures in compliance with the Act and its standards for customer service, employment, transportation, environment and information and communication.  Guided by our CARE values and the core principles of the Act, including independence, integration and equal opportunity, our goal is to progressively work to eliminate barriers to the goods, services and employment opportunities provided by Mississauga Halton CCAC.​

Mississuaga Halton CCAC Multi-Year Accessibility Plan 2013 to 2021

AODA Statement of Organizational Commitment 

AODA Customer Service policy 

AODA Use of Support Persons 

AODA Use of Service Animals

AODA Provision of Goods and Services  

AODA Notice of Temporary Disruptions