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Wait Time / Waitlist Information

​Access to timely care is important to patients and caregivers and is a measure of the quality of health care that a person receives. Our Care Coordinators assess a person's care needs to determine which services, and how urgently services, are needed. Patients who need care urgently will get the care they need right away, while people with less urgent or complex care needs may wait for their services to start or be connected with a community resource.


Wait Times

With a specific emphasis on reducing wait times for patients with the greatest need, the Ministry of Health and Long-Term Care introduced a new measure for access to timely care, a five-day wait time for home nursing visits and personal support visits for patients with complex care needs.


We measure our ability to provide care within five days of assessment by a Care Coordinator. We measure this for all patients who need nursing, as well as for complex patients who need personal support.


The table below will help you understand how quickly we are able to get care to patients.


Percentage of our patients receiving Care within 5 days, Mississauga Halton LHIN


FY 2016/17 Q3

Nursing Personal Support for Complex Patients



With the second fastest ageing population in Ontario, the Mississauga Halton LHIN has focused on adult, often elderly, patients with complex care needs. Working with valued community services agencies across the region, our experienced, professional care coordinators refer patients with lower, more stable care needs to community agencies to receive care. As a result of our partnership with community agencies, we have been able to care for patients with the greatest health care needs recover from hospital and remain at home safely without placing them on wait lists.


With an intentional focus on people with the greatest care needs, the Mississauga Halton LHIN has no wait lists for adult patients; although the demand for care in our community is growing in excess of funding.


Number of Patients on Waitlists for Services, Mississauga Halton LHIN


FY 2015/16 Q2

  Nursing Services Personal Support Services Physiotherapy Occupational Therapy Speech Language Therapy Nutrition Social Work


In-Home Services



School Services

  101,610 950  


More information about wait times and waitlists for home care »

View more LHIN data »