CCAC Provincial Boundary Map


To find your local region, please enter your postal code


Message to residents regarding Patients First proposal

​​​​​​Message to the residents of Mississauga Halton region, including South Etobicoke, Mississauga, Oakville, Milton and Halton Hills.

In May 2017, home care services and staff will begin to transfer from Community Care Access Centres (CCACs) to Local Health Integration Networks (LHINs).  The Mississauga Halton CCAC will transfer to the Mississauga Halton LHIN on May 31, 2017, as per an official Transfer Order from the Ministry of Health and Long-Term Care (MOHLTC). This is a structural system change that will ​help the Patients First: Action Plan for Health Care move forward. 

What this means to patients and families:

  • Your care will continue without changes.
  • We will continue to protect your personal health information. This integration means that your health information will be protected by the Mississauga Halton LHIN.
  • Our focus remains on patients and we will continue to provide care coordination and home and community services to people across the region. 

Background on the Patient's First Act

The Ministry of Health and Long Term Care (MOHLTC) released a discussion paper, entitled Patients First: A Proposal To Strengthen Patient-Centred Health Care in Ontario on December 17, 2015. Click here to read the discussion paper.

The discussion paper proposes structural changes for a more integrated health system. The Local Health Integration Networks (LHINs) will have a much larger mandate for home and community care in the future. That mandate is broad reaching and includes changes to CCACs, primary care, public health and long-term care. 

On page 2, Health Minister Erik Hoskins declares he is seeking input from providers, patients and caregivers around the province. Specifically, the discussion paper's proposal #3 references "More consistent and accessible home and community care.

  • Strengthen accountability and integration of home and community care.
  • Transfer direct responsibility for service management and delivery from the Community Care Access Centres (CCACs) to the LHINs.

With this change, LHINs would govern and manage the delivery of home and community care, and the CCAC boards would cease to exist. CCAC employees providing support to clients would be employed by the LHINs, and home care services would be provided by current service providers. This shift would create an opportunity to integrate home and community care into other services. For example, home care coordinators may be deployed into community settings, such as community health centres, Family Health Teams and hospitals."

If you have questions, please contact Nancy Gale at (905) 855-9090 extension 7899.