A partner bulletin from the North East
Community Care Access Centre
In this issue:
ABCs of Assessment
Spotlight – Celia Espinoza
As health care providers, we know that patient
transitions between care venues is a vital component within our health
care system. Helping individuals to live independently and safely at home has
always been the mandate of the North East CCAC, and now through a new
partnership with Health Sciences North and the City of Greater Sudbury
Paramedic Services, additional resources will be available to support even
more people at home. The goal of the new Community Paramedicine
program is to help ease care transitions, prevent re-admissions to hospital,
and reduce demand for services with a focus on education, injury prevention
and early recognition of illness.
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Friday, April 10
North East CCAC
40 Elm St.
(entrance off Ste. Anne Rd.)
10:30 am – 12:00 pm
The ABCs of Assessment
With a service area the size of Germany, the humble
telephone is a very efficient and effective communication tool for the North East
CCAC. In fact, almost every assessment begins with a phone conversation
between an individual seeking support for themselves or a loved one and a
regulated health professional who will coordinate
that care. Anyone – a physician or other care provider, family member, or
individual – can make a referral to the North East CCAC by calling 310-2222
(no area code required). Let’s follow “Mary” through the process.
DID YOU KNOW?
Bringing Care Home – A CEO perspective
Care Connect program began, more than 57,250 patients in the North
East have been matched with a primary care provider. Patients seeking to
connect with a physician or nurse practitioner may register online
or by calling 1-800-445-1822, Monday to Friday, 9am-5pm.
Thursday, March 12th, saw the release of Bringing
Care Home, the Report of the Expert Group on Home & Community
Care, chaired by Dr. Gail Donner. The panel did extensive consultations last
fall with patients and their families, and received submissions from a
variety of care providers and stakeholders, including the North East CCAC and
many of our health system partners. I see this report as a real opportunity
to strengthen home and community care, which Minister Hoskins has already
recognized as a cornerstone of Ontario’s health system. While we are
certainly not the sole provider, many of the report’s recommendations mirror
initiatives that are already underway in the North East.
Spotlight: Celia Espinoza
In a way, Celia Espinoza’s ‘LEAN’ journey has mirrored her
life journey with both paths intersecting in Sudbury and the North East CCAC.
A key member of our Project Management team, Celia recently attained her LEAN
Six Sigma Black Belt certification, which allows her to create her own
material and train other interested colleagues in LEAN methodology. A
certified teacher with a major in mathematics, Celia and her husband (an
electrical engineer) made several stops on their respective career paths
beginning in her native Peru to Thunder Bay, ON, west to Kitimat,
BC, south to California, and finally settling in the Lone Star state.
Disponible en français
The North East CCAC is pleased to provide our health system partners with
this monthly update on new initiatives, changes to services or updates on
current research that impact your organization. Comments
are always welcome.