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A partner bulletin from the North East Community Care Access Centre











In this issue:


Paramedicine Partnership


§ New Paramedicine Partnership

§ The ABCs of Assessment

§ Bringing Care Home

§ CCAC Spotlight – Celia Espinoza

As health care providers, we know that patient transitions between care venues is a vital component within our health care system. Helping individuals to live independently and safely at home has always been the mandate of the North East CCAC, and now through a new partnership with Health Sciences North and the City of Greater Sudbury Paramedic Services, additional resources will be available to support even more people at home. The goal of the new Community Paramedicine program is to help ease care transitions, prevent re-admissions to hospital, and reduce demand for services with a focus on education, injury prevention and early recognition of illness.

Read more…







Meeting of the BoarD

Friday, April 10
North East CCAC
Sudbury Branch
40 Elm St.
(entrance off Ste. Anne Rd.)
Sudbury ON
10:30 am – 12:00 pm













The ABCs of Assessment


With a service area the size of Germany, the humble telephone is a very efficient and effective communication tool for the North East CCAC. In fact, almost every assessment begins with a phone conversation between an individual seeking support for themselves or a loved one and a regulated health professional who will coordinate that care. Anyone – a physician or other care provider, family member, or individual – can make a referral to the North East CCAC by calling 310-2222 (no area code required). Let’s follow “Mary” through the process.

Read more…








Bringing Care Home – A CEO perspective



Since the Health Care Connect program began, more than 57,250 patients in the North East have been matched with a primary care provider. Patients seeking to connect with a physician or nurse practitioner may register online or by calling 1-800-445-1822, Monday to Friday, 9am-5pm.


Thursday, March 12th, saw the release of Bringing Care Home, the Report of the Expert Group on Home & Community Care, chaired by Dr. Gail Donner. The panel did extensive consultations last fall with patients and their families, and received submissions from a variety of care providers and stakeholders, including the North East CCAC and many of our health system partners. I see this report as a real opportunity to strengthen home and community care, which Minister Hoskins has already recognized as a cornerstone of Ontario’s health system. While we are certainly not the sole provider, many of the report’s recommendations mirror initiatives that are already underway in the North East.

Read more …











CCAC Spotlight: Celia Espinoza




In a way, Celia Espinoza’s ‘LEAN’ journey has mirrored her life journey with both paths intersecting in Sudbury and the North East CCAC. A key member of our Project Management team, Celia recently attained her LEAN Six Sigma Black Belt certification, which allows her to create her own material and train other interested colleagues in LEAN methodology. A certified teacher with a major in mathematics, Celia and her husband (an electrical engineer) made several stops on their respective career paths beginning in her native Peru to Thunder Bay, ON, west to Kitimat, BC, south to California, and finally settling in the Lone Star state.

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The North East CCAC is pleased to provide our health system partners with this monthly update on new initiatives, changes to services or updates on current research that impact your organization. Comments are always welcome.