RECENT CHANGES RELATED TO HOME AND COMMUNITY CARE
On June 21, 2017, home and community care services and staff transitioned from the North West Community Care Access Centre (CCAC) to the North West Local Health Integration Network (LHIN). LHINs plan, integrate and fund local health care. Now, in their expanded role, LHINs deliver and coordinate home and community care. The transition to the LHIN is an administrative change and does not impact the care provided to patients.
The information below is still accurate and is a vital resource for patients and caregivers. We will update the content soon to reflect the new role of the North West LHIN.
Travel, Meals and Hospitality
The North West CCAC is bound by the Broader Public Sector Expenses Directive issued by Management Board of Cabinet effective April 1, 2011. Accordingly, the North West CCAC has established expense rules applicable to Board Members, employees and consultants and contractors engaged by the organization to provide consulting or other services. The expense rules apply to travel, meal and hospitality expenses.
The rules are based on the following four key principles:
The CCAC is accountable for public funds used to reimburse travel, meal and hospitality expenses. All expenses support business objectives.
The CCAC is transparent to all stakeholders. The rules for incurring and reimbursing travel, meal and hospitality expenses are clear, easily understood, and available to the public.
Value for Money
Taxpayer dollars are used prudently and responsibly. Plans for travel, meals, accommodation and hospitality are necessary and economical with due regard for health and safety.
Legitimate authorized expenses incurred during the course of the business of the CCAC are reimbursed.
Key elements of the expense rules are:
The expense rules include an accountability framework to ensure that there is appropriate governance, and that everyone understands the authority for approvals.
The expense rules provide direction on the circumstances in which alcohol can be claimed and reimbursed. The rules are specific as to the process for obtaining approval for the use of alcohol, and for approving a claim for reimbursement.
Hospitality is the provision of food, beverage, accommodation, transportation and other amenities paid out of public funds to people who are not engaged to work for the CCAC. The expenses rules provide direction on hospitality events.
The expense rules specify that good record-keeping practices be maintained for verification and audit purposes.
Consultants and Other Contractors
The expense rules provide direction on the circumstances in which a consultant or contractor can claim and be reimbursed for expenses. The rules set out what is an allowable expense.
In no circumstances can hospitality, incidental or food expenses be considered allowable expenses for consultants and contractors under the rules or in any contract between the CCAC and a consultant or contractor. The expense rules provide direction that reimbursement for allowable expenses can be claimed and reimbursed only when the contract specifically provides for it.
Individuals Making Claims (Claimants)
Claimants are required in the expense rules to:
- obtain all appropriate approvals before incurring expenses;
- submit original, itemized receipts with all claims;
- submit claims within a specified timeframe;
- if the information above is not available or is not possible, submit a written explanation with the claim to provide the approver with adequate information for decision-making;
- repay any overpayments – it is considered a debt owing to the organization;
- if leaving employment, submit any claims for expenses before leaving the CCAC.
Individuals Approving Claims (Approvers)
Approvers are prohibited in the expense rules from approving their own expenses, and the rules note that expenses for a group can only be claimed by the most senior person present – expenses cannot be claimed by an individual that are incurred by his/her approver.
Approvers are required in the expense rules to:
- provide approval only for expenses that were necessarily incurred in the performance of CCAC business;
- provide approval only for claims that include all appropriate documentation
Board and Leadership Expense Reports
Read the Broader Public Sector Expenses Directive
Travel Expenses Policy (899_1).pdf
Travel Expenses Procedure (1129_3).pdf
Hospitality Policy (951_1).pdf
Expense Claim Form.pdf