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North Simcoe Muskoka CCAC


Accreditation Canada is an independent, not-for-profit agency renowned for their work in setting standards for quality and safety in healthcare, and accredits health and social service organizations nationally and internationally. Their mission – Better Quality. Better Health.ACSealAwES.PNG

The North Simcoe Muskoka Community Care Access Centre (NSM CCAC) voluntarily participated in Accreditation Canada's program in 2011 and achieved Exemplary Standing - the highest level of award conferred by Accreditation Canada.  NSM CCAC values the contribution accreditation makes to quality improvement, risk management and accountability.

NSM CCAC again committed to participating in the accreditation program and was evaluated on compliance with required organizational practices (ROPs) and standards that contribute to high quality, safe, and effectively managed care in November 2015.  As a result, NSM CCAC celebrated achieving Full Accreditation with Exemplary Standing in their second, consecutive survey by Accreditation Canada.


"Year after year we have continued to build on a strong foundation in delivering on our commitment to work hand-in-hand with patients, their caregivers and families to make our system better, improve the overall health care experience, and achieve the best value from our finite health resources.  Achieving Exemplary Standing again showcases how quality improvement planning enables enhanced coordination and integration of services for improved outcomes, and puts a spotlight on leading practices in our day-to-day efforts.  This outstanding achievement is a reflection of the tremendous efforts by all and is a great external validation of our culture of quality improvement and our commitment to safe, quality care."

Colleen Geiger, Board Chair, NSM CCAC


"NSM CCAC is committed to our vision:  Outstanding care - every person, every day.  Our Board and staff have once again demonstrated their commitment to excellence in quality and safety for our patients and their families.  This is a proud accomplishment for everyone on our team."

Barry Monaghan, Interim CEO, NSM CCAC


NSM CCAC Accreditation Letter 2015

NSM CCAC Accreditation Summary Report