Your Community Care Access Centre (CCAC) connects you with the care you need, at home and in your community. Our dedicated professional staff and management are guided by our vision and mission, and we strive to live our values as we deliver your care each and every day.
Ontario's 14 CCACs share a common vision and mission. We recognize that each community is unique – to reflect this, our values are developed by each CCAC locally.
Outstanding care – every person, every day.
To deliver a seamless experience through the health system for people in our diverse communities, providing equitable access, individualized care coordination and quality health care.
We believe in honest and ethical behaviour.
We make our clients our first priority.
We accept responsibility for our actions and outcomes.
We treat ourselves and others with dignity and understanding.
We are committed to the delivery of high quality service through education and the application of best practice.