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Family-Managed Home Care

​Family-Managed Home Care is intended to provide more control over care to eligible clients and families.

Through the program, eligible clients, or their substitute decision-makers, will receive funding that they can use to purchase home care services or employ care providers. Clients or substitute decision-makers are responsible for managing their care providers and reporting to the Local Health Integration Network (LHIN).

Clients must first have an assessment to determine their needs, must meet the eligibility requirements for traditional home care and must have a plan of service developed by the LHIN. As well, they must belong to one of the four client groups included in the program: children with complex medical needs, adults with acquired brain injuries, eligible home-schooled children, and clients in extraordinary circumstances – as assessed by the LHIN. Clients must also meet the general and specific eligibility requirements for the program.

If the client has a substitute decision-maker, the substitute decision-maker will also be assessed by the LHIN to determine whether they meet the eligibility requirements to take on the required responsibilities under the program, including managing and coordinating the client's care and managing and reporting on funding.

LHIN clients, or their substitute decision-makers, can speak to their LHIN care coordinator for more information about accessing Family-Managed Home Care. The public can call 310-2222 (without dialing an area code) to be connected to their Local Health Integration Network for more information.​