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Director, Purchasing and Contracts

Closing Date:
Open until position filled
Job Summary:

Posting Number:    14-12

Job Title:                  Director, Purchasing and Contracts

Status:                      Full-time

Office Location:      Barrie

Reporting to the Vice President, Organizational Excellence, this position is responsible for the ongoing design, implementation and monitoring of the client/non-client procurement and contract management processes.



Procurement and Contract Management

  • Develops contract management strategies, policies and procedures regarding client service and non-client service procurement, contract design,  monitoring and performance management within the provincial procurement frameworks and guidelines.
  • Ensures appropriate controls, quality standards and risk management strategies are in place for all procurement initiatives
  • Provides expertise and senior level advice to the development of appropriate language and business requirements, obtaining legal advice when necessary
  • Institutes administrative policies and practices for the ongoing review of existing contracts, such as service volumes against monies expended and initiates corrective action when necessary
  • Liaises with service providers to resolve disputes and seek win-win solutions

Relationship Management

  • Develops, fosters and manages effective business relationships and channels of communications with contracted service providers and suppliers in order to promote quality service and resolve issues which arise
  • Represents the CCAC at meetings with community partners
  • Works with managers to develop procurement strategies and prepare Client Services RFPs which provide an open and fair competitive bidding process
  • Participates on committees with partner CCACs and the LHIN to identify opportunities for service improvements and integration
  • Provides support to senior management by identifying the impact of proposed changes on existing client service arrangement 


  • Provides ongoing leadership and direction to a team involved in providing procurement and contract management services
  • Ensures the integrity of the procurement process
  • Supports senior management in all areas by minimizing risk of liability while enhancing service expectations and accountability
  • As a member of the Performance Management and Accountability Team, participates in the development of the annual strategic and business plan
  • Identifies budget requirements, prioritizes and allocates available resources; reviews and evaluates program results and makes recommendations for improvement to ensure maximum effectiveness and efficiency
  • Lead strategic and operational initiatives. 

Client Safety

  • Supports client safety culture by ensuring client safety is discussed at quarterly Service Provider meetings (private and congregate meetings) and is considered in all RFP transition plan.
  • Advances staff suggestions for improving client safety to Senior Director of Client Services and providing feedback to staff.
  • Ensures client safety is discussed at discipline specific meetings with service providers and providing feedback on issues/suggestions.
  • Implements client safety initiatives to promote learning. 

Risk Management

  • Champions the desired organizational risk management tone and culture.
  • Integrates sound risk management practices into the business processes and day-to-day decisions responsible for.
  • Reports risks with causes, impacts or mitigations beyond scope of responsibility to senior management.
  • Supports the participation of staff in learning opportunities to build competencies.



  • University degree required, preferably in business, economics or health care
  • SCMP designation an asset. 


  • 4 to 6 years of purchasing, contract management, materials management and other Supply Chain Management experience, preferably within the Health Care Sector.
  • Knowledge of the Ontario CCAC environment and services a significant asset.
  • Knowledge and experience with the Ontario Ministry of Health and Long-Term Care's policies and directives to Community Care Access Centres on client services procurement, and provincial CCAC standards of procurement, contract monitoring and evaluation a significant asset.
  • Expert knowledge of best practices and theory of procurement, contracts management and supply chain management as it relates to the health service sector.
  • Good understanding of health care service delivery models.
  • Strong ability to translate service attributes into technical specifications for purchasing/ contract management purposes.
  • 3 years' experience in a management role, preferably in the health sector.


  • Ability to negotiate with service providers on financial and performance elements of contract management;
  • Ability to assess the financial and services impacts of a proposed contract or contract changes;
  • Demonstrates leadership, motivational and team-building skills;
  • Has excellent communication skills (written, verbal and listening) and presentation skills;
  • Effective communication with internal and external stakeholders which includes respecting and valuing others, active listening and facilitating healthy relationships.
  • Demonstrates group facilitation skills;
  • Has the ability to be an effective change agent.
  • Demonstrates professional and courteous manner in interpersonal relationships;
  • Provides information and allows opportunity for questioning, reinforcement of information;
  • Exercises independent decision-making and takes responsibility for own action.
  • Proficiency in French is an asset.
  • Valid driver's license, insurance and access to a motor vehicle are required.

How to Apply

Interested applicants should apply by submitting a cover letter, along with a detailed resume, outlining how your skills, qualifications and experience meet the position requirements, to:

North Simcoe Muskoka Community Care Access Centre

ATT:  Human Resources Office

15 Sperling Drive, #100

Barrie, Ontario L4M 6K9



(Include position and vacancy number in subject heading)


Please note:  At time of hire, a Criminal Record Check will be required.


NSM CCAC thanks all applicants who take the time to apply. However, only those invited for an interview will be contacted.  


About the CCAC

Community Care Access Centres (CCACs) connect people across Ontario with quality in‐home and community‐based health care. CCACs provide information, access to qualified care providers and community‐based services to help people come home from hospital or live independently at home.