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FIPPA Readiness Project Coordinator

Closing Date:
Open until position filled
Job Summary:

​Our patients are our number one priority, and we strive to provide them with the best possible care. You can do your part. The Central Community Care Access Centre (CCAC) – a proud recipient of a Gold Quality Healthcare Workplace Award for 2015 and one of the GTA's Top Employers for 2015 – seeks your expertise and leadership for the role of FIPPA Readiness Project Coordinator (Temporary Full-time Contract Up to December 31, 2016).

This is an exceptional opportunity, not only to provide leadership to project teams responsible for executing project tasks but also to lead systemic change and transition across the CCACs within your mandate. Reporting to the Senior Manager, Client Information & Privacy, you will provide corporate oversight, advice and project management in the development of the Freedom of Information and Protection of Privacy (FIPPA) and Information Management (IM) Programs for the Central and North Simcoe Muskoka Community Care Access Centres (CCACs).


Location: This position is based out of the Central CCAC Newmarket site, but will require working in, and travelling to, multiple office locations across the Central and North Simcoe Muskoka CCAC area.


As FIPPA Readiness Project Coordinator, you can expect to work in a highly complex health sector with diverse stakeholder interests and priorities. More specifically, you will:

  • Act as the principal advisor to management and staff regarding access, privacy and compliance issues.
  • Conduct current-state review, policy and program analysis and policy evaluation related to FIPPA for each CCAC.
  • Lead the FIPPA and Information Management Best Practices development, including a custom implementation plan for each CCAC, encompassing document preparation, policy development, approval requirements, and business needs to ensure compliance with processes, procedures and practices.
  • Lead the implementation of the plan within each CCAC.
  • Provide consultation and advice on the interpretation and technical application of the Freedom of Information and Protection of Privacy Act (FIPPA), regulations, procedures, and corporate policy related to access requests.
  • Represent the CCAC at meetings, committees, and working groups, including representation at the Provincial CCAC FIPPA Working Group, as required.
  • Consider and incorporate precedents, decisions, appeals, case law and legal opinions to ensure that senior management is fully and accurately briefed.
  • Conduct risk assessment of impacts of options and develop issues management strategies.
  • Include FIPPA measures and standards in the implementation plan.

Essential Qualifications

Your professional strengths for the role of FIPPA Readiness Project Coordinator will include:

  • Commanding knowledge of, and the ability to interpret, the FIPPA, associated case law and precedents, other access and privacy-related legislation and policies, in order to analyze/process requests and provide advice and guidance to all program areas in the development of access and privacy initiatives.
  • At least three (3) years' recent, relevant experience in the application of project management and business process improvement methods (e.g., LEAN, Six Sigma).
  • Degree or equivalent in a relevant field.
  • Relevant experience leading and/or managing mid- to large-scale organizational projects.
  • Excellent coordination and time management skills to plan and manage a large-scale project with proven ability to prioritize work in a number of areas simultaneously and maintain compliance within negotiated time lines.
  • Demonstrated leadership skills to enable an effective internal network needed to deliver FIPPA implementation plans.
  • Working knowledge of privacy risks and mitigation strategies to identify contentious privacy issues, and make recommendations to management.
  • Familiarity with current and emerging access and privacy theories, principles, practices, trends, issues and solutions to provide advice to resolve contentious and sensitive issues.
  • Knowledge of Freedom of Information (FOI), and information management techniques, methods and systems.
  • Computer/technology proficiency to track projects, prepare reports and conduct research.
  • Demonstrated communication and consultation skills to discuss and provide policy and procedure information and advice to all levels of management and staff.
  • Well developed written communication skills to exchange information, and prepare briefing and training materials.
  • Proven persuasion skills to influence and promote adherence throughout the CCACs to ensure consistency in communication of Freedom of Information (FOI) policies and procedures.
  • Proven negotiation and mediation skills to resolve contentious and sensitive issues and reach consensus among a number of stakeholders with divergent interests.
  • Highly developed collaboration and customer service skills with the ability to develop and maintain effective working relationships.
  • Ability to demonstrate tact and discretion when dealing with potentially sensitive issues related to written or recorded communication and documentation.
  • A valid Ontario driver's licence and access to a reliable vehicle.


  • Health care experience.
  • Knowledge of the CCAC sector.

Community Care Access Centres (CCACs) get people the care they need in their homes and communities across the province. Caring for more than 637,000 people annually, CCACs work with families to help determine the right care and health supports to keep people at home for as long as possible. Learn more about our Care Coordinator, Nursing and other opportunities at

Central Community Care Access Centre has sites in South Simcoe County, York Region and North York and North Simcoe Muskoka CCAC has offices in Barrie and Huntsville.  We are governed by the requirements of the French Language Services Act and, therefore, encourage applications from bilingual candidates.

Central CCAC is committed to accommodating people with disabilities as part of our hiring process. If you have any special requirements during the recruitment process, please advise Human Resources.

If you are seeking a chance to truly make a difference in the lives of others as well as your own, please visit our website at and APPLY ONLINE or by e-mail:

Please indicate FIPPA Readiness Project Coordinator in the subject line of your application.


About the CCAC

Community Care Access Centres (CCACs) connect people across Ontario with quality in‐home and community‐based health care. CCACs provide information, access to qualified care providers and community‐based services to help people come home from hospital or live independently at home.