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Human Resources Manager

Closing Date:
Open until position filled
Job Summary:

As a member of the human resources and organizational development (HROD) team, reporting to the Director of Human Resources and Labour Relations, the Manager of Human Resources is responsible for managing the implementation and delivery of human resources and labour relations policies and programs. Areas of responsibility include labour, employee relations and health, safety and wellness oversight. The HR Manager also executes workforce planning initiatives and the achievement of Key Performance Indicators through the management of the scheduling function, and participation in talent acquisition execution. 

Duties and responsibilities include:

  • Delivery of HR programs and customer service delivery (i.e., labour and employee relations, performance management and health, safety and wellness).
  • Champions HR best practices, develops and implements supporting policies, practices, and systems that comply with relevant legislation.
  • Development of standards and processes to evaluate HR service delivery and customer satisfaction; monitors trends and forecasts potential impact.
  • Manage labour relations involving maintenance and proactive administration of collective agreements; Identification of issues and leads the compilation of engagement to inform collective bargaining.
  • Informed by organizational workforce planning strategies, collaborates with portfolios and ensures ongoing staffing targets are met by providing oversight of scheduling functions.
  • Coordination of Human Resources Information Systems enhancement to ensure system maximization and data integrity.
  • Lead specific HR projects in alignment with the operational plan.
  • Participation in the recruitment and selection of talent for the NSM CCAC.

Your qualifications and experience will include:

  • Certified Human Resources Leader designation combined with a degree in Human Resources or Industrial Relations/Organizational Behaviour equivalent experience.
  • Ability to speak and read/write in French is an asset.
  • 3-5 years of progressive HR management experience in a unionized health care environment.
  • In-depth knowledge of labour and employment legislation (e.g., Employment Standards Act, Occupational Health and Safety Act, Workplace Safety and Insurance Act and Ontario Human Rights Code.
  • Knowledge of systems, resources, tools and channels used for HR information management.
  • Knowledge of best practices used in a variety of HR functions.
  • Strong facilitation skills through all modes of communication.
  • In-depth knowledge of the Collective Agreement in place for unionized team members.

To apply for this position, state the position's job title in the subject line of your email and send with your résumé to by August 31, 2015.

NSM Community Care Access Centre is governed by the requirements of the French Language Services Act and therefore encourages applications from French speaking candidates. NSM CCAC is committed to accommodating people with disabilities as part of our hiring process. If you have any special requirements during the recruitment process, please advise Human Resources.

We thank all applicants who take the time to apply; however, only those invited for an interview will be contacted.

About the CCAC

Community Care Access Centres (CCACs) connect people across Ontario with quality in‐home and community‐based health care. CCACs provide information, access to qualified care providers and community‐based services to help people come home from hospital or live independently at home.