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Regional Manager, North Simcoe Muskoka Palliative Care Network

Closing Date:
Open until position filled
Job Summary:

Regional Manager, North Simcoe Muskoka Palliative Care Network

(Permanent Full-time)


This position is responsible for collaborating with North Simcoe Muskoka (NSM) regional partners to improve hospice palliative care across all patient populations, illness trajectories and health care settings.  This position will work closely with the NSM Regional Palliative Care Network (NSM RPCN) Co-Leads to achieve Ontario Palliative Care Network (OPCN) regional deliverables.


  • Provides oversight and coordination of planning and information analysis activities required by the NSM RPCN regional governance structure.
  • Prepares quarterly reports on behalf of the NSM RPCN for submission to the NSM RPCN Co-Leads, OPCN and others as requested.
  • Maintains communication and collaboration among relevant health service providers and communities to facilitate knowledge transfer and awareness of best practices.
  • Provides project management support to the NSM RPCN governance structure.
  • Ensures the development and implementation of any communication plan and engagement plan is completed in collaboration with the NSM RPCN regional governance structure.
  • Carries out all responsibilities in accordance with the Mission, Vision and Values of the NSM Local Health Integration Network (LHIN) and Cancer Care Ontario (CCO) and in alignment with OPCN direction and the Declaration of Partnership.
  • Participates in provincial and regional committees as required. 


  • Completes annual regional work plan in partnership with the NSM RPCN Clinical Leads.
  • Reports to the NSM RPCN Co-Leads on a quarterly basis against annual deliverables.
  • Engages with regional and OPCN leadership as required. 

Relationship Management

  • Establishes and maintains a collaborative relationship with key stakeholders as identified through the regional work plan.
  • Works in close partnership with the NSM RPCN Co-Leads and other RPCN staff to achieve regional deliverables that are defined or outlined in the regional work plan. 
  • Works collaboratively with the NSM RPCN governance structure and others to recommend innovative solutions to improve the system of care for patients with hospice palliative care needs and their families within North Simcoe Muskoka.
  • Participates and represents the LHIN in events, community committees and project teams to promote LHIN objectives, activities, programs and services.
  • Provides information to management by identifying issues affecting the teams.
  • Works effectively with superiors and colleagues to deliver effective and efficient patient service delivery. 

System Transformation

  • Works collaboratively with the system partners to implement strategies that support the advancement of Patient's First initiatives.
  • Supports individuals, groups and organizations to enable them to play a role in health system transformation.
  • Represents the NSM LHIN direction and mandate in a professional manner.
  • Utilizes the collective agency of community stakeholders to develop and sustain programs/services.
  • Provides strong, visionary leadership at the regional level and serve as recognized leader in the region for hospice palliative care, demonstrating in-depth and knowledge of health system issues.
  • Facilitates knowledge transfer of provincial hospice palliative initiatives and strategies to stakeholders throughout the region and act as a voice of the North Simcoe Muskoka at provincial tables. 

Risk Management

  • Champions the desired organizational risk management tone and culture.
  • Integrates sound risk management practices into the business processes and day-to-day decisions responsible for.
  • Reports risks with causes, impacts or mitigations beyond scope of responsibility to senior management.
  • Measures and evaluates outcomes and corrects direction as appropriate.
  • Follows safe practices related to the security and privacy of information. 

Patient Safety

  • Supports patient safety culture by ensuring patient safety is discussed.
  • Conducts event investigations and follow-up.
  • Implements patient safety initiatives to promote learning as required. 

Health & Safety

  • Adheres to the duties of workers, as stipulated in Section 28 of the Occupational Health and Safety Act.
  • Adheres to all NSM LHIN occupational health and safety policies. 

Fiscal Responsibility

  • Manages budget allocation for assigned area of responsibility.
  • Identifies program needs and develop input to fiscal and operational planning.
  • Other duties as assigned. 



  • Models competencies required for interdisciplinary care (cooperation, collaboration, communication, leadership, accountability).
  • Effective communication skills including listening, presenting, and articulating conveyance of messages in an honest, open, transparent and straight-forward style.
  • Demonstrated leadership skills including inspiring and motivating staff to achieve outcomes; effective team building techniques; demonstrating commitment to mission and values; and functioning effectively with tact and diplomacy while handling stressful issues.
  • Results-oriented leadership style that encourages empowerment and collaboration while demonstrating strong decision-making ability; can facilitate change through knowledge, negotiation and strategic business acumen that encourages positive outcomes; is a visible leader and has a patient-service orientation.
  • Strategic thinker who is able to develop short-term and longer-term plans that reflect current trends while identifying priorities for relevancy and leadership in the future; able to operationalize strategies to execute key priorities.
  • Strong change management skills with the ability to focus priorities and drive for positive change; encourages and holds themselves and others accountable.
  • Ability to convey a positive image of self and organization to staff, the community and public; understands key external relationships important to the success of the organization.
  • Demonstrates an ability to build lasting relationships through strength of positioning and flexibility.
  • Demonstrates passion for advancing healthcare within the context of a system-wide strategy and the broader challenges of changing healthcare policies.


  • Possesses a degree at the baccalaureate level in a regulated health profession required.
  • Member in good standing with a regulatory body in Ontario is required.
  • Project Management Institute Certification is an asset.
  • Master's degree is an asset.

Experience / Knowledge

  • Minimum of five (5) years' of health related experience.
  • Minimum of two (2) years' experience in a leadership role.
  • Experience in hospice palliative care required.
  • Minimum of two (2) years of project management experience including the creation of project plans, schedules and associated project materials.
  • Understanding and experience with embedding quality improvement initiatives.
  • Thorough knowledge of the 2011 "Declaration of Partnership".
  • Knowledge of current and changing dynamics of the palliative and health care system.
  • Experience using continuous process improvement methodologies (LEAN, Sigma, etc.) an asset.
  • Proficiency in French is an asset.

Other Requirements

  • Ability to travel within the region on a regular basis.
  • Valid driver's license, insurance and access to a motor vehicle are required.

To be successful, you will be able to work with initiative and judgment, be adaptable to changing priorities and have good problem-solving skills. You will have the confidence to work independently and be a contributor to team performance. Your communication and interpersonal skills will be an asset when managing day-to-day issues in a fast-paced environment. 

HOW TO APPLY: Please email resume and cover letter to by 5pm on Monday, May 15, 2017.

The LHIN is an equal opportunity employer and all applicants are welcome. We thank all candidates for their interest, however, only those selected for an interview will be contacted. Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.

Available in French upon request. 

About the CCAC

Community Care Access Centres (CCACs) connect people across Ontario with quality in‐home and community‐based health care. CCACs provide information, access to qualified care providers and community‐based services to help people come home from hospital or live independently at home.