​​H​ome and community care services and staff transferred from Community Care Access Centres (CCACs) to Local Health Integration Networks (LHINs). Home and community care services are ​provided through Ontario’s 14 LHINs. LHINs plan, integrate and fund local health care, and ​deliver and coordinate home and community care as well.

Reference Info and Updates​​

Guidelines for Service Provider Sale of Business​ (PDF)

• ​Service Providers Sale of Business Process (PDF)​

Contracted Service Provider Accreditation Requirements (PDF)

Resources to support Service Provider Quality Improvement Plan​ REPORTS:

Service Provider Quality Improvement Plan (QIP)​ Report Templates will be provided to SPOs by each LHIN​.

• LHIN and Service Provider QIPs​ (PDF)​
• Service Provider QIP 2018 Questions and Answers (PDF)​​

Resources to Support Contract Performance Management: ​​

• Contract Performance Framework (CPF)​ 
• CPF Appendix A Contract Management Guidelines​
• CPF Appendix B Relations Framework
• CPF Appendix C Contract Performance Indicators​ 
• CPF Appendix D​ Applicability Matrix 
• CPF Appendix E Meeting Agenda Template
• CPF Appendix F Performance Management Process Map
• CPF Appendix G QIN Template and Guidelines
• ​CPF Appendix H Performance Management Meeting Letter Template
• OACCAC CCEE Survey - 01142013 ​ 

​Contr​act Performance Framework Tracked Changes (2014-2016) ​

Ministry of Health and Long-Term Care Local Health Integration Network ​Contract Management Guidelines (PDF)​

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