CCAC Provincial Boundary Map


To find your local region, please enter your postal code

South East


What is the Home First Approach?

Home First is an approach to managing acute care patients differently, identifying patients at risk of ALC LTC to reduce designation.

The focus of Home First is on making discharge home possible and avoiding discussion about LTC placement in hospital with earlier involvement of CCAC (before ALC designation/LTC referral)

Home First mobilizes community resources—CCAC and Community Support Services (CSS) to enable discharge home.

Avoiding deterioration in hospital or judging patients as ‘unable to return home’ making conversion from acute care to ALC/LTC in hospital a last resort.

 a CCAC care coordinator and a hospital worker meet in the hospital hallway

Out of hospital story from Belleville Intelligencer

From her third floor office at Trenton Memorial Hospital, Mary Thurgood meticulously prepares a series of medical supplies and physician referral documents crucial to the discharge of a patient on Tuesday.

Inside the elaborate package is a detailed outline informing the patient how he will be cared for from home by a plethora of healthcare providers and support staff like Thurgood, a care co-ordinator with the South East Community Care Access Centre (CCAC). Read more