What can the CCAC offer your patients?
If you have a patient with an acute or chronic care need that is not met with current treatment and supports, the CCAC can provide a variety of home and community-based services to help. In addition, the CCAC assesses and determines eligibility for long-term care and completes applications where appropriate.
Hours of operation:
Administration: Mon-Fri 8:30am-4:30pm
Inquiries: Daily 8:30am-8pm
Fax referrals to Community Access Team 1-866-839-7299
Make an electronic referral
You can contact us or make a request for an assessment for services on the Contact Us page of our public website at healthcareathome.ca/southeast/en/Contact-Us
When you refer a patient to the CCAC, a CCAC Care Coordinator:
Your patient will also be assessed for in-home or in-community professional services from the following, as appropriate:
- completes a comprehensive psycho-social, functional and health assessment
- develops, or works with you to develop, a care plan to support transitions from hospital to home and to safely remain in the community.
- links the patient to the appropriate health system and community resources (e.g. Meals on Wheels, transportation, day programs, etc.)
nurses, occupational therapists, physiotherapists, dietitians, speech language pathologists, social workers, personal support workers.
Common OHIP Billing Codes
CCAC advice and services are covered by OHIP. Below, please find the common billing codes to be used when working with your CCAC.
- KO70 for completing a CCAC referral
- K071 and K072 for acute and chronic home care supervision (for personally providing medical advice, direction or information to CCAC or delegated health-care staff)
- K124 for a case conference regarding a CCAC patient. Note the K124 requires participation by the physician most responsible for the care of the patient and at least 2 other participants that include physicians, regulated social workers, employees of a CCAC and/or regulated health professionals.