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Our Performance

​We are committed to delivering high-quality care to the people of Ontario and to being as transparent as possible about care we provide. We are also committed to continuous improvement, and receiving regular feedback through patient surveys to ensure we are providing the best quality care.


REPORTS, PLANS AND AGREEMENTS 

Here you will find the following archived information for 2014-2021:

  • Annual Reports
  • Financial Statements
  • Annual Business Plans
  • Board/Executive Team Expenses
  • Board Meeting Minutes
  • MLAAs
  • MOUs


WAIT TIMES

We are working to decrease patient wait times for home care services.  Find out more about our wait time improvements, and how we're working to standardize wait time reporting. 


QUALITY IMPROVEMENT

We are striving to continuously improve patient care. Our outcome-based approach concentrates on getting the best possible results for patients using individual care plans based on best evidence and practices.  Learn more about our quality improvement initiatives and access our Quality Report.