CCAC Provincial Boundary Map


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Primary Care

We look for every opportunity to work as a team with family physicians and nurse practitioners. We can help your patients live safely and comfortably at home, and make the transition from hospital to home, and from home to other living arrangements.


Making a referral  is simple. To make a referral, simply complete our updated South West LHIN referral form ​and fax it to the appropriate office.

London/Middlesex Elgin: 519-472-4045
Grey/Bruce/Perth/Huron/Oxford: 519-273-2847 or 1-855-223-2847

You can also make a referral by:

  • connecting with your Care Coordinator on site (if you have one)
  • calling us at 310-2222 (no area code necessary)


Enteral Feed Order Form

Enteral Feed Patient Guide - July 2017

Home Hemodialysis Patient IV Referrals

Home Infusion Parenteral Medication Form

Negative Pressure Wound Therapy (NPWT) Referral Information Sheet

Pain and Symptom Management Form

Palliative Care

Physician Notification of Concern/Compliment

Symptom Response Kit order form and Resources

Long Term Care

This is a reminder to primary care providers that they CAN obtain Exceptional Access to Palliative Medications for their patients at end of life.

The family doctor does not have to be a designated palliative care physician in order to have certain palliative medications covered at the end of life. The process is just a phone call approval is typically granted immediately. The process is outlined below.

Call 1-866-811-9893 (nurse can make the call)

  • CPSO number
  • Patient's OHIP number
  • Medication/formulation requested
  • Indication
  • Diagnosis & prognosis (<6 months)

**Approval decision provided immediately over the phone


Working Together with primary care

Our Care Coordinators are ready and willing to work as part of your virtual care team to serve our shared clients and patients better. The first step is to share information about what we do, how we do it, and what's new.

Get started by reading our Primary Care Bulletins:

Also, please watch this video to learn how we work with primary care teams and to see the benefits for the patients and family physicians from this collaborative approach.

Register to receive e-mail updates about changes to services and processes.

Find out how to make a referral. 

Find more Primary Care resources.