CCAC Provincial Boundary Map


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South West CCAC

Primary Care

At the South West CCAC, we look for every opportunity to work as a team with family physicians and nurse practitioners. We can help your patients live safely and comfortably at home, and make the transition from hospital to home, and from home to other living arrangements.


Making a referral to the South West CCAC is simple. To make a referral, simply complete our updated electronic referral form and fax it to the appropriate office.

London/Middlesex Elgin: 519-472-4045
Grey/Bruce/Perth/Huron/Oxford: 519-273-2847 or 1-855-223-2847

You can also make a referral by:

  • connecting with your Care Coordinator on site (if you have one)
  • calling the South West CCAC at 310-CCAC (no area code necessary)


Home Hemodialysis Patient IV Referrals

Home Infusion Parenteral Medication Form

Negative Pressure Wound Therapy (NPWT) Referral Information Sheet

Pain and Symptom Management Form

Physician Notification of Concern/Compliment

Symptom Response Kit order form and Resources

Exceptional Access to Palliative Medications for Family Physicians:

This is a reminder to primary care providers that they CAN obtain Exceptional Access to Palliative Medications for their patients at end of life.

The family doctor does not have to be a designated palliative care physician in order to have certain palliative medications covered at the end of life. The process is just a phone call approval is typically granted immediately. The process is outlined below.

Call 1-866-811-9893 (nurse can make the call)

  • CPSO number
  • Patient's OHIP number
  • Medication/formulation requested
  • Indication
  • Diagnosis & prognosis (<6 months)

**Approval decision provided immediately over the phone


Primary Care and CCAC Working Together

Our Care Coordinators are ready and willing to work as part of your virtual care team to serve our shared clients and patients better. The first step is to share information about what we do, how we do it, and what's new.

Get started by reading our Primary Care Bulletins:

Also, please watch this video to learn how CCACs work with primary care teams and to see the benefits for the patients and family physicians from this collaborative approach.

Register to receive e-mail updates about changes to CCAC services and processes.

Find out how to make a referral. 

Find more Primary Care resources.