National Recognition for Excellence
The South West CCAC holds the highest possible rating from Accreditation Canada – "accreditation with exemplary standing."
By meeting more than 97% of the requirements of the accreditation program, we are considered a top performer in health care. To obtain this rating, the CCAC went through a comprehensive self-assessment and then hosted a team of trained surveyors for an on-site visit.
Among many positive comments, the surveyors wrote, "Clients indicated that they appreciate CCAC staff members for their kindness, care and individualized approach to service. Clients recognize and experience greater integration of their service team and noted that care providers working together made them feel much safer."
The surveyors also commented on the strength of the CCAC’s governance and leadership, its innovative care programs, and its collaborative approach to providing care. "Community partners appreciate the South West CCAC’s focus on quality care . . . and the organization’s commitment to building trusting relationships."