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Care Coordinator, Registered Nurse, Complex In-Office Team

Closing Date:
Open until position filled
Job Summary:

This is for two (2) Regular Part-Time Care Coordinator positions in the London location with an initial assignment to work with clients in our Complex In-Office Team. The Care Coordinator will be responsible for working in close collaboration with all system partners and community care coordinators to provide a team approach to care for this population. The Care Coordinator will support these clients with linkages to the broader health care system with the aim of maintaining clients safely in their own home. Emphasis will be on preventing admission to hospitals or visits to the Emergency Department and possibly delaying/avoiding admission to Long-Term Care.  

Emphasis will also be placed on flexibility, excellent relationship management, strong system navigation, and knowledge of the community and available supports for complex patients, including palliative supports. Ability to work as an effective member of an integrated health care team is essential and the Care Coordinator selected must have a strong history of collaboration with physicians, service providers, and community support service agencies in joint service planning; experience with palliative community supports (residential hospice, e-shift, palliative care units) is an asset. The Care Coordinator will have significant interaction with hospital partners and our CCAC hospital teams so must have a comfort working within a hospital environment in order to support effective transition of clients from hospital to home.

Interested applicants will have demonstrated a passion for the continuous growth and evolution of community health care and the ability to embrace change. Demonstrated leadership in moving from concept to implementation and enthusiasm for working within new frameworks is a must. In-depth knowledge of community based palliative care, complex and chronic disease management, and population-based health is required. Applicants must demonstrate willingness to travel. Hours of work will be according to the Collective Agreement.

Qualifications and experience include:

  • Regulated Health Professional with a bachelor's degree in Nursing
  • Current, active registration or licence to practise in Ontario as a Registered Nurse (RN, BScN)
  • CAPSE training preferred
  • In-depth knowledge of the health and social services network
  • Minimum of 5 years related professional experience
  • Knowledge and understanding of the shared philosophy and quality improvement program known as Flexible Patient Driven Care
  • Strong team player
  • Excellent interpersonal and partnership skills
  • Excellent computer skills
  • Knowledge and sensitivity to multi-cultural needs and issues
  • Sound knowledge of the long term care system and community resources
  • Comprehensive experience in needs assessment
  • Valid Driver's License and access to a vehicle
  • Proficiency in French is an asset

To apply for this position, please visit  Application deadline is April 17, 2017.


We thank all applicants, however, only those invited for an interview will be contacted. 


Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews please inform Human Resources. 


We welcome applications from people of diverse backgrounds.

About the CCAC

Community Care Access Centres (CCACs) connect people across Ontario with quality in‐home and community‐based health care. CCACs provide information, access to qualified care providers and community‐based services to help people come home from hospital or live independently at home.