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Health Link Program Lead

Closing Date:
Open until position filled
5/28/2014
Job Summary:

​As a member of the Health Links Program team, working in partnership with the South West LHIN and the South West CCAC, the Health Link Lead is responsible for developing and executing a coordinated strategy to implement the six (6) Health Link business plans across the LHIN. This position ensures that defined outcomes are achieved through a project oriented approach that emphasizes quality improvement, implementation of promising/best practices, and sustaining improvements that are made. This position leads and participates in and demonstrates an understanding of quality, risk and care of individuals with multiple and complex needs who are high users of the health care system. The Health Links Program Lead follows all safe practices and procedures to support a safe client and working environment.

Key Responsibilities include:

  • Providing leadership and project management expertise for all Health Links by working with system partners in achieving project scoping requirements and the co-created goals and deliverables that support and sustain coordinated care for identified individuals.
  • Assisting Health Link lead organizations and teams in overcoming barriers/challenges, setting manageable timelines, creating high performing conditions for success – all leading to the achievement of defined goals and objectives.
  • Identifying risks associated with meeting project goals and deliverables and mitigating these risks with others by making appropriate adjustments if necessary during Health Link development and implementation.
  • Coordinating all project reporting activities to track project milestones and outcomes through the development and delivery of progress reports/presentation to the governing body and key system stakeholders.
  • Working closing with 6 Health Link Lead organizations, the LHIN and CCAC, to prepare current master project plans as well as sub-project plans for monitoring and reporting requirements in alignment with the South West LHIN Project Management Office (PMO) approach.

Qualifications and experience will include:

  • Graduate degree in Healthcare or Business Administration and/or equivalent education and experience.
  • Experience in project management in a multi-disciplinary, multi-sector, culturally diverse environment.
  • In-depth knowledge of effective project management frameworks and methodologies.
  • In-depth knowledge of primary care service delivery models in Ontario.
  • Knowledge of South West LHIN and South West CCAC business strategies, objectives, priorities and programs, and related Health Links program priorities and plans.
  • Experience engaging primary care sector in multi-sector health care initiatives.
  • Experience in Experienced based-design approaches for patient participation in program design, development and implementation.
  • Good knowledge of performance improvement approaches used in healthcare and community care settings.
  • Good knowledge of Primary Care, LHIN, CCAC, Hospital, and Community Support Sector priorities, policies , practices and service standards.
  • Good knowledge and understanding of legislation governing health care activities.
  • Ability to successfully manage relationships in a multi-stakeholder environment.
  • Ability to explain findings, recommendations, and innovations.
  • Strong planning and organizing skills.
  • Effective communication skills to establish and maintain a range of contacts with health professionals within: Primary Care, LHIN, CCAC, Hospital, and Community Support Sector.
  • Ability to deliver information effectively and interpret data clearly in a variety of settings including one-on-one with staff and in team meetings.
  • Highly developed change management skills to gain support and ownership for the project by Health link partner organizations and individuals.
  • Demonstrated strong communication and presentation skills to prepare strategic, conceptual analytical thinking and decision making skills.
  • Manages large projects or facilitates complex discussions that involve stakeholders from across the healthcare sector who have varying interests/goals.

To apply for this position, state the position’s job title in the subject line of your email and send with your résumé to HumanResources@sw.ccac-ont.ca. Application deadline is May 28, 2014.

We thank all applicants who take the time to apply. However, only those invited for an interview will be contacted. We welcome applications from people of diverse backgrounds.


About the CCAC

Community Care Access Centres (CCACs) connect people across Ontario with quality in‐home and community‐based health care. CCACs provide information, access to qualified care providers and community‐based services to help people come home from hospital or live independently at home.